Fantastic quick stay at a small, no fuss hotel
Reviewed 11 August, 2021
Located directly across the street from the main train station (walkable to, but not directly IN, the center part of town) i expected a pretty ordinary pleasant hotel that you'd find in that area for quick business in/out of the city- esp given the VERY reasonable price.
i was upgraded (Bonvoy Gold) to a bigger room that could easily be mistaken for a fancier four star hotel. Comfy bed and very clean, marble, enormous shower/bathroom. The ONLY thing that felt less than sub-part was the tiny, old school elevator- but that only showed me that this was precisely that sort of place and then Marriot fixed it up.
I'd stay here again in a heartbeat when in Mainz.
Great weekend stay, very pleasant and a safe feeling
Reviewed 11 August, 2020
We stayed for 2 nights in August 2020 in Mainz in AC Hotel. The hotel is perfectly located at the beginning of the old town, right across the main Train Station, with a public parking garage ( Bonifazius) right next door (€10 per day). The hotel has also a good working airconditioning in the room (#206), which is a plus in the heatwave that we were in at 38 degrees!
We were greeted by the lovely Jasmin, who did everything in her power to make our stay as comfortable and safe as possible, even in these challenging times. In order to make distancing possible for all guests, we had to reserve a time slot for the breakfast ( weekends only) and we were placed in the 8 to 9 time slot ( breakfast is till 13.00 in the weekend, monday again till 10AM. That worked well for us as we had a full day planned ahead. there are 4 breakfast options, we choose the "Adam and Eve" platter, which consisted of a delicious omelet with grilled veggies and a cheese platter as well as coffee, juice and a basket with different kinds of bread. The monday we missed the breakfast, but the reception employee Oscar went out of his way to still organise the breakfast for us at 10.15AM, and also he was very helpfull guarding the luggage while we got the car out of the storage. Jasmin and Oscar really made this hotel very personal and although it seems to be more of a business hotel, they both made it feel like a home away from home, even for us non business travellers. Keep it up, and lets hope we can come again next year in less challenging circomstances.
A pleasant hotel at reasonable cost
Reviewed 30 January, 2020
This boutique hotel is opposite the railway station with good connection to anywhere in Germany, including of course the Frankfurt Airport and City. My upgraded elite room was on the fifth floor, overlooking the Bahnhofplatz, spacious and heat adjustable. The service was courteous.On Saturday morning had an enjoyable walk to the Mainz Cathedral and Market.
Good location. Nearly perfect
Reviewed 29 January, 2020
We arrived by train from London so the location of this hotel was fantastic opposite the main station HBF. It was very cold that day but the room had not been pre heated and had no underfloor heating/radiators. I had to ask for a mini heater and report the temperature which was then adjusted for me. The hotel room was very spacious with high celings. The room was very quiet and had a lovely modern bathroom. I don't like the glass bathroom doors that seem to be in fashion but that is just me! We also had a very nice coffee machine and little fridge which was most welcome. We had breakfast included and on the first day it was very busy and understaffed. The next three days were very peaceful and pleasant. We ate twice in the restaurant and the food was very high quality and we very much enjoyed it. I found all the staff to be warm and friendly. The lady in the breakfast room in the week was lovely and really made the difference with her warmth and helpfulness, The only things I would change with the hotel would be-better heating control in the winter, varied restaurant menu with some bar food when you don't want a posh meal, more English TV channels and beds without wheels on their base. If I ever come back to Mainz I would be very happy to stay here,
Nice hotel close to the main train station
Reviewed 24 January, 2020
These are my point as someone that I traveled for business. This hotel will be one of my choice in case I come back to Mainz. There are few other good hotel in the same areas as well
1- Close to Train station so was very easy to travel to everywhere even to Frankfurt airport
2- Close supermarket, few restaurants and there was always something open in the train station
3- The room had Iron and Iron table which I use a lot and was very convenient
4- The room are modern, same for the washroom.
5- Well equipped, hair dryer, shoe cleaner....
6- Access to a Very good restaurant at the lobby floor even though I found it a bit expensive,
Can be Improved:
1- These days every hotel should just provide free good Internet instead of different options such as Basic ....
2- The room service need a bit more attention. I'm not sure how do they clean the floor. But under the bed and around the bed wasn't clean as other part of the floor (see picture)
3- The laundry doesn't work on Saturday and Sunday, so I couldn't clean for Next Monday to start my work.
4- Small Fitness room but the good thing was it is open 24hrs. The room can be improved to be nicer and have more equipment.