Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Lo mejor el paisaje de alrededor y la situación.
Opinión escrita el 28 de Octubre de 2019
Te cobran por anticipado por lo tanto por no haber, no hay nadie en recepción si llegas tarde y si te vas temprano tampoco, de hecho nosotras ni los vimos. Ese es el gran servicio de check in y chck out, dejarte la llave con una hoja para que rellenes tus datos.
El sitio es una espcie de cabaña gigante que haciendo honor al nombre es lo que podrías esperar ver en los Alpes, salvando las distancias.
No hay ascensor y las escaleras son incómodas, especialmente si te toca abajo (la recepción está más alta, al nivel de la calle) que cuesta bajar con la maleta.
Las camas a mi gusto nada cómodas, ni la almohada, el baño muy pequeño con una ducha enana con muy poca presión del agua. Amenities inexistentes aparte de algo de jabón y poco más. El lavabo en mi habitación estaba al lado de la cama, fuera del baño.
Yo no volvería,
Hermoso hotel en medio del bosque, muy cerca del centro
Opinión escrita el 21 de Agosto de 2015
Un hotel que te hace pensar que estas en medio de suiza. Ideal para hacer noche cerca de yosemite. Tiene wifi, la habitación es encantadora y tiene todo lo necesario para estar en el sitio. Es cerca del centro y los dueños son encantadores.
Love this lodge!
Opinión escrita el 28 de Marzo de 2021
We came for a Weds-Sun trip and loved our room/the lodge!
The room is spacious, with the most comfortable king size bed (note: it’s a soft mattress but so so comfy), a smart TV with Netflix and Amazon Prime, and large sunny windows.
The kitchenette is super well equipped with a full size fridge & freezer, stove, oven, kettle, microwave, toaster (!!), roll of paper towel, and coffee machine. Also plates and silverware.
The lodge itself is pretty small with gives it a bed and breakfast vibe that’s lovely. And even though ppl aren’t gathering in the common area due to covid, they light the fireplace everyday which gives such a nice charming touch.
Can’t wait to come back!!
Oh it’s also 1 min drive from NY bagel and maybe 5 min to main lodge.
Be warned - angry bear
Opinión escrita el 16 de Febrero de 2021
There is no way to put it mildly - but I will NO LONGER RECOMMEND this place to anyone.
Here's what happened...
Booked through Orbitz (whom I will also no longer be doing business with after this.)
CA went on "stay at home" & we received a "cancelation" notice. (This had happened on another reservation, different hotel, the same wkd, so I wasn't surprised - I got my refund within days.)
4 weeks passed & I still had not received my refund on this. (~$520, no small amount.)
Last week I called O - who tried calling Innsbruck with no answer. I was told they emailed them & they’d get back to me, but "Innsbruck needed to release the funds first."
Two days later I checked w O to see if they had heard back - they had not.
I happened to be in Mammoth this weekend so I thought I would stop in. (Couldn’t hurt, right?!?)
I rang the bell in the empty lobby. A few minutes later a man enters the office area & with his grumpy, don't-bother-me look & asked what I needed. I tried to start my explanation when he abruptly interrupted me, sternly telling me "you need to talk to my wife. she handles all that."
I pleaded with him to help me - that I was being tossed around between two companies & I just wanted help to get this resolved.
Once again, he interrupted me, demanding I talk to his wife.
I asked if she was available - and he barked at me to email her. I told him I had and that O said they did….
He once again interrupted me.
I started to say something else when he then threatened to throw me out of his lobby!!!
I couldn’t believe this was happening!!!
Ultimately, we both took a sec to breath. I asked that he take my info and confirm the email address for his wife.
I left, thinking things were okay….
That night, I got an email from her showing the reservation was canceled & no money was charged. I replied with my thanks.
Coming home last night I opened my email to find the letter. (see attached)
Why in the world would he do this? I thought we resolved things! There was NO need for this letter!
Note: I called O this AM & they called Innsbruck, she answered (thank goodness). My refund was finally issued.
!!! However, when I called Innsbruck to thank her - I also asked about this letter her husband & business partner wrote and sent. She replied "he was upset."
She doubled down & backed his side of the story, swiftly dismissing anything I had to say. I asked her to review the security footage & she defensively said I could not have access to it. Lol - I didn’t ask for access - I just asked her to watch it and see/hear exactly what happened here.
Anyway - that’s what happened. I was shocked. Appalled. And very disappointed….
There are 1MM places this could have been a PR win for them. I just asked for help and he angrily denied his customer that. NOT someone I would wanna do biz with...... now we all know!
Super clean, Down to earth management & cleaning crew
Opinión escrita el 15 de Decembre de 2020
Been there twice about 2 yrs apart. Cleaning crew wipes everything down even long before the covid closure.
Owner does a lot of his own renovation so everything works.
We go there as a respite after several days of camping.
Owner & his wife are on site and super approachable.
I really like that it is in a corner of Mammoth where it is quiet & peaceful, but close enough to reach the market, restaurants etc.
Absolutely will be returning next spring.