Mercure Manaus

TripAdvisor Review

Based on 773 review

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Mercure Manaus is located in the Adrianópolis neighborhood, near the important Avenida André Araújo and the Vieiralves Shopping Center, with large companies, malls, shops and banks. The hotel is 2 minutes from Manauara Shopping and just 10 minutes from the International Airport. The hotel is within ...

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Quarto Superior com 2 camas de solteiro

Superior apartment with 2 single beds and kitchen....

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Quarto Superior com cama casal

Superior room with a queen size bed with duvet, LCD TV, air conditioning, electronic safe, free WI FI, mini kitchen with electric stove, mic...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Property Info

Mercure Manaus is located in the Adrianópolis neighborhood, near the important Avenida André Araújo and the Vieiralves Shopping Center, with large companies, malls, shops and banks. The hotel is 2 minutes from Manauara Shopping and just 10 minutes from the International Airport. The hotel is within easy reach of the Industrial District, the Port of Manaus, the Amazonas Theater and the White and Silva Handicraft Center, which features several items made from local raw materials.

Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Cleaning / Laundry Services
Laundry / Dry Cleaning
Accommodation
SlippersMicrowavePlayground
Business Facilities / Facilities
PhotocopiesFaxMeeting RoomsSteam roomBusiness Center
Reception services
24 hour receptionTourist Office
Transport options
Paid garageParkingValet Parking
Food & Beverage
restaurantCyber Point
Printer
Pool and wellness facilities
PoolFree fitness centerSPASPA
several
Free Wifi
Family entertainment and services
Playground

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    252

  • Very Good

    327

  • Good

    139

  • Reasonable

    35

  • Bad

    20

Travelers profile
  • Business

    370

  • Couples

    111

  • Solo travel

    80

  • Family

    110

  • Friends getaway

    46

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Business in Manaus

Reviewed 6 november, 2021

You know what you are getting with the Mercure.. rated it 3 as room was run down, gym was quite dirty.. positives friendly and efficient staff, great breakfast, good location for business.. not sure of other options in the city but would stay there again

timmyhosk

Needs improvement

Reviewed 11 january, 2020

Location is great. Adrianopolis, next to the malls, restaurants etc. Other than that the hotel needs a lot of improvements. Service is also below what you'd desire. Breakfast is very limited in terms of options and service.

Flavio R

Very Good

Reviewed 30 october, 2019

Very friendly Team. Specially the breakfast was fantastic. Very good. The express Laundry Service was functioning as well in time, Great. Next to one of the biggest shopping Malls in Manaus. Clean. Would book this Hotel again for a next stay.

m8eleven

Not as expected

Reviewed 5 august, 2019

We were expecting a much better place, considering Mercure hotel is part of Accord hotels and higher category than Novotel, for example. We stayed there for three nights and I would mention: - Good things: Comfortable and spacious rooms (but quite old bathrooms). Convenient location. The breakfast was just ok. - Things to improve: There was a problem with the online reservation and I sent to the hotel an e-mail informing them. They replied three days later (after sending a reminder...) and confirmed the reservation had been updated. My husband phoned the day before arriving and nothing had been modified... The hotel itself is a little bit dated. No towels in the pool area Very bad service at the pool area (it took nearly half an hour to get a couple of drinks). Very poor toiletries (only ONE small shower gel, shampoo and body lotion for THREE people). Two towels for three people. There are not so many accommodation options in Manaus, but not sure if I'd recommend this hotel.

EstherCampillo

Great Rooms and Location

Reviewed 1 august, 2019

I have stayed in Manaus many times and have stayed in several different hotels. This is my new favorite based on price, location and room condition. The staff was easy, there is a restaurant in the lobby that was very nice and you are close to a very large mall and Carfoure that you can walk to for easy shopping.

david s