Made to feel like royalty
Reviewed 25 May, 2020
Stayed here for 10 nights just after the hotels were allowed to reopen
We were the only 2 guests but as the resort only has 14 rooms it did not feel to surreal. Ed and the team were superb and nothing was too much trouble. Breakfast was amazing fresh bread and pastries from a French bakery fruit and omelettes thai dishes etc
Evening meals were equally as good with a small selection of Thai dishes.
The resort was spotless it's hard to believe it is 10 years old. Nice pool that could probably get busy in peak season.
Our room was a nice nice with everything you could need and a stunning view.
Staff were all helpful if a little shy ... but you tend to find this at most high end places in Thailand.
Would definitely love to return here
Exceptional stay and exceptional staff
Reviewed 22 March, 2020
Should you head to Koh Samui, Thailand, we'd HIGHLY recommend this boutique hotel. It's at the end of Lamai Beach, so away from any possible hustle and bustle, but a quick walk in for some when you want. There's only 14 rooms, but they're horse shoed around the pool that faces the ocean.
Quick note with the COVID-19 virus. We were the last at the resort, with some French couples leave over the 2 days prior to us. It was our understanding that the management of the hotel had a meeting with the staff and is apparently going to, with no current bookings due to the current situation, keep them on payroll as long as possible. Hopefully this all passes soon and things pick up for everyone around the world, including the Beluga.
All of the staff were exceptional from start to finish. The rooms were quite comfortable and spacious with balconies outside facing the pool/ocean. We think we had the best room (A6) as we have the front corner (to the left/rear of the pool when facing the ocean), 2nd (top) floor. But all of them, being only 14, would have been just as good since it is only a small hotel.
The food was also exceptional, from breakfast (bread/croissants/etc, eggs/meats to order, fresh fruit, jam, cereal, etc). Lunch or dinner, the same. Everything we ate was prepared fresh to order, and excellent quality and taste. Highly recommend the Massaman. Tried it 3 other places and didn't compare to Beluga's. Pretty much the same for everything else on the menu that we tried.
We were spoiled by bigger modern rooms before checking in here.
Reviewed 9 March, 2020
The room was very small and not well designed. We travel overseas every year. The last time we have seen a hotel room this small was in central Hong Kong.
We had to clear out most of the stuff on the one (and only) table so we could put our suitcases on it. We didn’t want to use their suitcases racks because we wanted more walking space. And they also had the smallest night-stands -- the size of an iPad. We wanted an upgrade to a bigger room, but they were all booked.
Despite this, the beautiful property and good customer service from the staff made up for the small inconvenience. And it was a short walk to many great things.
On a side note, they delivered a scooter (in very good condition) to us the next morning when we asked about it in one short text message. We appreciated this very much!
A perfect hotel
Reviewed 10 February, 2020
We spent 10 nights (3+7) in the Beluga Hotel and everything exceeded our expectations: kind and professional staff, delicious food, nice beach, beautiful view, everything is clean.
It's a boutique hotel with only 14 rooms, so it was always pretty quite.
We traveled for 2 nights to Koh Tao and the manager organized the transportation for us.
Summarizing: we loved it.
Reviewed 1 September, 2019
Beluga is just perfect for couples. They don’t have any children allowed so it’s very quiet. It really was the best decision to spend half of our trip at this hotel. The breakfasts (included) are delicious and it’s so close to the beach which was lovely. It’s at the end of the beach which means there’s not very many people milling around. Make sure to have at least one dinner at the restaurant because the food is great. And also the massage lady to the left of the hotel is easily one of the best on the island.
A true sanctuary and if I return to this part of the world I’ll stay here, for sure.