Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Hotel nuevo y cuidado
Opinión escrita el 1 de Septiembre de 2014
El hotel se encuentra mas o menos a 30 min de la ciudad de Boston. Es un hotel recomendable si se quiere estar alejado de Boston y no en medio de la ciudad Universitaria. Las habitaciones son excelentes.
Some like it cold
Opinión escrita el 23 de Agosto de 2021
I prefer cool, but the A/C in the room I was in really cooled things down. I was there in AUG '21 when the days were about 80, but the humidity kept the nights in the low 70s. I was never warm in that room & at times it got too cold. But I'll take that during the summer.
Just cutting to the chase, I'll offer my only criticism now - the hotel ought to have some USB charger ports, That's it. Everything else was fine by my standards. The room I was in was spacious & comfortable. The part of the road it's located has sparce traffic, so it was always quiet. There seemed to be ample surface parking. And since the rooms have a full kitchen, there's a Target very close by & a Walmart and a full service grocary store a bit further away. And they had the full breakfast back, so that was great. The room had everything I needed, incuding a very good internet connection & a nice big TV with a decent selection of channels.
I would not hesitate to stay there agin, should I be in that same area in the future.
Excellent Property; poorly trained evening staff
Opinión escrita el 13 de Junio de 2021
The evening desk staff was poorly trained, not understanding I was Lifetime Titanium Elite. He begrudgingly upgraded to one room (can't upgrade to a second). No breakfast, etc. Manager came out and corrected him. Later he kept me on hold for more than 30 minutes to request a wake-up call. When I walked down to the lobby he was getting a snack. Should attend desk.
But the hotel was fine. Room was clean; excellent workout room and warm swimming pool. Breakfast was adequate.
Restful place to stay in Marlborough.
Opinión escrita el 22 de Mayo de 2021
We spent four wonderful days at the Residence Inn Marlborough and could not have felt more welcome. From check in to departure, everything was great. Our room was quiet and very comfortable, the kitchen was very well equipped, and even the grab and go breakfasts were tasty and filling. One thing that stood out was the amazing staff. Everyone did everything they could to make us feel at home, from the front desk staff to the awesome housekeeping staff. Smiles were the order of the day anytime we interacted with anyone with the hotel. One particular customer service superstar stood out though, and that was Martina at the front desk. From retrieving a breakfast from the kitchen to answering a general question about the area, she always had a smile for everyone. (Yes, she was wearing a mask, but it's easy to tell there was a smile behind it.) We highly recommend this location for anyone needing a comfortable location to spend a night (or a month) while in the area.
Opinión escrita el 4 de Mayo de 2021
When I arrived here in April 2021, I realized that I stayed here a number of years ago. That time, there was a weekend kids' ice hockey tourney. There's an ice rink sports complex across the street. Let shout say that the noise levels in the hotel were what one would expect with a kids' ice hockey tourney.
But, due to COVID, no such tourney was going on. The hotel was very quiet. Rooms are clean, but could use some updating. The bed was sagging a bit. Kitchen / full size fridge and freezer were great. The tap water was very good!
Only downside are some of the other hotel guests. For some odd reason, they seemed to think it was appropriate to leave their garbage (take out food containers, etc.) in the hallways. This was several different rooms I had to pass on the way to my room on a few different stays and days. Hotel seemed to clean them up after a few hours, but other piles appeared in front of other rooms.
Other than that, the stay was pretty good. I would stay again.