Based on 402 review
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Surrounded by beautiful Andalusian-style landscaped gardens, this hotel enjoys magnificent views to the Atlas mountain range. Downtown Marrakesh can be reached within a 20 minutes' drive. Menara - Marrakech Airport is only 5 km away. A perfect place for couples and families with children. It perfectly combines wonderful Moorish architecture based on palaces of the tenth century with twenty-first century amenities. Features include an adjacent fantastic water park, as well as a relaxing spa area. Some restaurant and all Spa services are with supplement. The suites feature modern decor and inclu...More details
Check-out ends at: 11:00
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Pool and wellness facilitiesTurkish bathIndoor pool.
Reception servicesLuggage storage
Relaxing few days holiday
Reviewed 28 october, 2021
This is my second vist here now, last one 2 years ago with family, this time just me and a mate for 3 days to relax, the staff members even recognised me after 2 years I honestly can't fault this place and honestly don't know what people find to moan about leaving bad reviews, every member of staff is polite and will do anything to make you feel welcome and comfortable at all times, just ignore the moaners who must think they are to be waited on hand and foot and enjoy your holiday
Eden Spa Massage
Reviewed 28 october, 2021
We visited the Eden Andalu resort with our family of 5. Morocco and Marrakech is amazing but the Spa here had some incredible massage therapists. Muna was my favorite, she gave one of the best sports massages I have ever had. She was firm and exact with the pressure and knew exactly what my back, neck and legs needed. I highly recommend the Spa, especially Muna!
Reviewed 24 october, 2021
Visited this hotel with family , 5 * never Everything was too much trouble for reception staff not even a friendly welcome on arrival , just rude especially the ladies Cash machine didn’t work the whole week Food was same day after day , bread rolls but never any butter What hotel doesn’t have ice cream Family of 6 wasn’t allowed to push 2 tables together so had to eat separately , ok to sit together inside , tried to tell us it was a covid rule Entertainment at night was awful just loud screaming over the microphone Animation team and most bar stuff very friendly and helpful No idea where these good reviews were coming from Was made to pay for lunch on departure day despite eating out 3 night to get a nice meal Water park is poor AVOID AVOID AVOID Will be doing my best to get a refund
Worst ‘5 star hotel’
Reviewed 23 october, 2021
This hotel is barley a 2 star! Food cold, repetitive and tasteless. The reasturant and front desk staff are the rudest i have ever experienced. They are extremly unhelful in any way. They make a profit when they order a taxi for you. Entertaimnet is horrendous, awful singers.They wouldn’t let us have 2 tables together outside but inside you can for whatever reason. On the last day we ate lunch and they charged us 1000mad!! What all inclusive doesn’t let you eat on the last day. Then they held our siutcases hostage until we paid it even when we told them one of our family members had a medical problem. We explained how we ate out 3 out of the 7 nights we was there but it didnt matter. We didnt get their names as they didnt have name tags but all the people on the front desk had terrible attitude. The drinks were all local brands, tasted watered down and there are flys all over the bottles they use, very unhigenic. Only good thing about this hotel is the animation team and bar staff who i have to say were a great laugh and really let down by their other staff members
Late summer break English couple.
Reviewed 8 october, 2021
Relaxing 3 night break with Missus post COVID. 33 degrees everyday while raining in England. Animation team where great. Room very spaces meals good variety, nice fresh omelettes, pancakes and cereals of a morning. All inclusive drinks were a bit limited all house brands. No European known branded spirits or beers. But on the whole still ok. Good value. Booked to stay an extra 3 nights.