Reviewed 10 June, 2021
While the layout of this hotel was confusing and I got lost more times than I’d like to admit (somehow managing to use a different elevator every time I left my room), it was all worth it for the beautiful hotel and amazingly spacious room. I loved the many rooms within the room- including a large closet area, toilet room, and separate rooms for the bath and shower. The porch looking over the pool was a nice addition as well. The only downside was the music and noise coming from the pool area late into the night.
An exceptional stay
Reviewed 30 May, 2021
We had an enjoyable stay at the hotel. Everything from check in to check out was exceptional. We found all of the staff to be welcoming and attentive. A special thank you to Mohamed and Yassine at Le Wardya pool side restaurant for your hospitality. Your meal suggestions, refreshing mint tea and pastries were wonderful. The concierge staff, especially Khadija, coordinated PCR testing and same day receipt of results which was required for our flight home. Meals taken at the hotel were delicious and plentiful. The location within the Medina walls was perfect which enabled us to visit many sites on foot. We would definitely stay at this property again and will recommend it to family and friends traveling to Marrakech. This was our first experience with a Barriere property and will look forward to staying at others as we travel.
Fantastic Stay / Very Relaxing / Amazing Staff
Reviewed 17 May, 2021
Our 5 night stay at the Naoura Barriere hotel got off to a bit of a rocky start because of room cooling issues. BUT...the way hotel management handled the situation was top notch. We were moved to a larger Riad, top management apologized personally for the situation and from then on our stay was nothing short of perfect.
The food was top notch at the breakfast buffet, dinner and room service were also excellent. The Spa was heavenly and everyone enjoyed their massage and hammam very much. The Kids club offered a great variety of activities for the 5y and 8y olds in our group. This being the COVID era, I have to mention how thorough the cleaning staff was, and how masks / physical distancing etc were the norm everywhere in the resort - we felt very safe at all times.
Last but definitely not least, the staff - what made this stay, and any stay really, so memorable and outstanding was the incredible staff. Every single person we encountered, from the cleaning ladies to the servers, room service folks (shoutout to to Younes!), the reservation manager (thanks again for everything Selma!), and management (shoukran encore mille fois, Hicham and especially to you. Mr Rachid!), everyone went above and beyond to make sure our stay was as comfortable as possible, catering to our every ask & need, and truly made us feel home. Bravo!
We enjoyed our stay so much we got our cousins to book a couple of nights at the Naoura Barriere, and they were graciously upgraded (double upgrade!) - I didn’t even have to ask for it when I booked their room.
A million thanks to everyone at the Naoura Barriere for your fine, fine, fiiiiine service! Keep it up!
Fantastic hotel for a sunny break
Reviewed 23 November, 2020
It was my second time at the Naoura Barrière, with a great service, fantastic swimming pool, great rooms. Special thanks to Mohammed from the staff ! The location is perfect, 10mn walk from Jemaa El Fna.
A memorable stay and experience
Reviewed 1 November, 2020
I had the chance to stay for one night only at Le Naoura barrière with the family. In every nook and corner of the hotel , you feel, smell and touch luxury , not only of the place itself but more importantly the genuine care and attention to details from each and every associate of the hotel. Few names that I remembered who went out of their way to make my family comfortable and relaxed . OMAR Tazi the reservation manager , hicham - director of rooms , Lahcen of the pool bar , the housekeeping lady ...what makes this hotel successful is the omnipresence of their young GM- Rachid who is roaming around talking to guests and motivating his staffs to give the best of themselves to their guests ! Kudos to the Moroccan management team who works so relentlessly to ensure the comfort of their guests . I will come back soon for a longer stay .