Based on 106 review
Select the date of your trip
Ideally situated on the famous Avenue de la Canebière, the Haussmann-style Mercure Marseille Canebière Hotel will open its doors in June 2019! Five minutes from the old port and close to Marseille Saint Charles Train Station and the World Trade Center, th e hotel has 90 rooms including 3 suites with Provencal accents, a meeting room, a fitness centre and a coworking area. A Marseille brewery awakens your taste buds with fresh and local produce all year round. Mythical Canebière, old port, Gare St Charles, Market of Noailles, emblematic places of Marseille are a few steps from the hotel. The tr...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
The management of this hotel doesn't under hospitality
Reviewed 23 october, 2021
While the hotel is nice and modern, the management staff of this hotel is beyond pathetic. They do not understand how customer service or customer feedback works - they do not want to listen nor do they do know how to express empathy. DO NOT stay here if you are looking for a plesant experience.
modern, clean hotel but not a welcome feeling
Reviewed 3 august, 2021
I rarely had such an unpersonal feeling in a hotel. The hotel is nice, with modern rooms, soundproof (with windows closed, although police/firebrigade/ambulance sirenes can be heard) and a vibrant neighbourhood (Marocco feeling). But what was missing for us was a warm welcome. We stayed 8 nights and half of the time there was nobody at the reception and when there was somebody, they hardly looked up from the laptop to say welcome or 'bonjour' when we entered the lobby, the doors only being 4 meters in front of the small reception desk. Very strange and sad, since that could have been the little extra to get an even better rating and in fact it really disturbed us, not being used to such a cold ambiance when entering a hotel.
Wonderful Personel, working at the hotel
Reviewed 3 may, 2020
Amazing Stay, lovely people who is working there and the rooms are very comfortable. Sadly, the virus stopped the visit for some nice resturant around but short distans to visit some other open places.
New hotel, amazing staff
Reviewed 2 may, 2020
I have been here for many days during April 2020 for work, during a difficult period because of the confinement due to COVID-19. Although the hotel was understaffed due to the limited operational possibilities because of travel and other restrictions, everybody was extremely kind and friendly and tried to help us in every possible way going well over their assigned duties. From the hotel director (merci Aurelie!) to the rest of the staff (merci Valentin, Bérangère and Claire!) they were always trying for the best for all of us. The rooms are shining clean (although not too big if you have to stay inside for long), noise insulation and air conditioning at top level. Perfectly situated near the “Vieux Port” if you want to visit the city. Avoid only the neighboring area just behind the hotel. If I need again a hotel in Marseille it will definitely be my first choice. The staff can make all the difference in the world!
Reviewed 12 april, 2020
During an intense aerial operation, the hotel, despite all the difficulties and scarcity of food products, the friendly staff of the hotel managed to guarantee the minimum comfort. Thank you guys! Mercy