Hotel Mercure Marseille Canebière

Starting at

$ 120

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TripAdvisor Review

Based on 106 review

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Ideally situated on the famous Avenue de la Canebière, the Haussmann-style Mercure Marseille Canebière Hotel will open its doors in June 2019! Five minutes from the old port and close to Marseille Saint Charles Train Station and the World Trade Center, th e hotel has 90 rooms including 3 suites with...

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Property Info

Ideally situated on the famous Avenue de la Canebière, the Haussmann-style Mercure Marseille Canebière Hotel will open its doors in June 2019! Five minutes from the old port and close to Marseille Saint Charles Train Station and the World Trade Center, th e hotel has 90 rooms including 3 suites with Provencal accents, a meeting room, a fitness centre and a coworking area. A Marseille brewery awakens your taste buds with fresh and local produce all year round. Mythical Canebière, old port, Gare St Charles, Market of Noailles, emblematic places of Marseille are a few steps from the hotel. The tr...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashMeal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden.This smoke-free hotel features discounted parking nearby, kayaking nearby, and water skiing nearby. Recreational activities include parasailing nearby.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    54

  • Very Good

    28

  • Good

    14

  • Reasonable

    5

  • Bad

    5

Travelers profile
  • Business

    25

  • Couples

    31

  • Solo travel

    7

  • Family

    11

  • Friends getaway

    3

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

The management of this hotel doesn't under hospitality

Reviewed 23 october, 2021

While the hotel is nice and modern, the management staff of this hotel is beyond pathetic. They do not understand how customer service or customer feedback works - they do not want to listen nor do they do know how to express empathy. DO NOT stay here if you are looking for a plesant experience.

AlpeshK

modern, clean hotel but not a welcome feeling

Reviewed 3 august, 2021

I rarely had such an unpersonal feeling in a hotel. The hotel is nice, with modern rooms, soundproof (with windows closed, although police/firebrigade/ambulance sirenes can be heard) and a vibrant neighbourhood (Marocco feeling). But what was missing for us was a warm welcome. We stayed 8 nights and half of the time there was nobody at the reception and when there was somebody, they hardly looked up from the laptop to say welcome or 'bonjour' when we entered the lobby, the doors only being 4 meters in front of the small reception desk. Very strange and sad, since that could have been the little extra to get an even better rating and in fact it really disturbed us, not being used to such a cold ambiance when entering a hotel.

ChriVdm

Wonderful Personel, working at the hotel

Reviewed 3 may, 2020

Amazing Stay, lovely people who is working there and the rooms are very comfortable. Sadly, the virus stopped the visit for some nice resturant around but short distans to visit some other open places.

Biggles1977

New hotel, amazing staff

Reviewed 2 may, 2020

I have been here for many days during April 2020 for work, during a difficult period because of the confinement due to COVID-19. Although the hotel was understaffed due to the limited operational possibilities because of travel and other restrictions, everybody was extremely kind and friendly and tried to help us in every possible way going well over their assigned duties. From the hotel director (merci Aurelie!) to the rest of the staff (merci Valentin, Bérangère and Claire!) they were always trying for the best for all of us. The rooms are shining clean (although not too big if you have to stay inside for long), noise insulation and air conditioning at top level. Perfectly situated near the “Vieux Port” if you want to visit the city. Avoid only the neighboring area just behind the hotel. If I need again a hotel in Marseille it will definitely be my first choice. The staff can make all the difference in the world!

manosrs

pandemic times

Reviewed 12 april, 2020

During an intense aerial operation, the hotel, despite all the difficulties and scarcity of food products, the friendly staff of the hotel managed to guarantee the minimum comfort. Thank you guys! Mercy

LuisN973