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Not the best
Opinión escrita el 15 de Septiembre de 2021
We booked a last minute trip to OCMD and could not stay at our usual hotel. We booked a room at the Commander Hotel. The staff were all friendly and helpful but the room was filthy! When we pulled the blinds up to see out the windows were gross where you would open them. Also, behind the pullout couch/bed was nasty. The room was also very outdated. It looks like they tried to paint things but didn't finish the job. Definitely not what we were expecting but it was in a convenient location and had a pool to enjoy after the beach. They also did not have the option to make hot tea just coffee.
Opinión escrita el 12 de Septiembre de 2021
The room was OK. I found a few used wash clothes scattered here and there which made me wonder how well the room was cleaned, but put that our of my head, The staff was very friendly...BUT my daughter and I were sitting on the balcony, enjoying the day while she was doing homework. All of the sudden, we heard a knock on the balcony door and a woman walked onto the balcony with us. She introduced herself as the general manager and was checking to see if we were smoking??? She said she knocked on the hotel room door but we didn't respond. Of course we didn't! The sign in the room said to keep the doors and windows shut if we were using the a/c. No...we were not smoking. In fact, we did get whiffs of it from another room, but definitely not ours. The rest of the stay was pretty uneasy because we never knew when another staff member would parade through there. As we checked out, the general manager was at the front desk. She didn't make eye contact with us and pretended we didn't exist. I suggest if you say here, shove a chair under the doorknob so some staff member can't come waltzing through, as she so eloquently put it, catching us in the act.
Always a great stay
Opinión escrita el 18 de Agosto de 2021
We chose to stay at the Commander- always very clean, staff is friendly and the location is perfect. The outdoor pool is a perfect place to wind down after a day at the beach. Relaxing on the balcony is a great way to watch both the boardwalk and the beach. We highly recommend the Commander Hotel.
Great Room, Great location, wonderful stay.
Opinión escrita el 13 de Agosto de 2021
Given the recent reviews, I was reluctant to book this hotel, but with a last minute trip we did have many options. I was pleasantly surprised.
Location: if you want to be on the boardwalk you can't beat the location. Easy access to beach and boardwalk. It was also great to have easy access to pizza, ice cream and donuts right at the hotel.
Check in: room was ready at 4pm, no line and staff was friendly, granted we checked in on a weds.
Parking: we had no problems getting a spot under the building twice.
Pools: the outdoor pool was great. We saw it being cleaned daily. The bathroom was pretty gross but it was easy enough to go back to the room. Pool bar wasn't open but I assume this was due to the staffing shortage. I also liked that the pool was tucked away off the boardwalk. We didn't use the indoor pool but it looked pretty rundown and dirty.
Room: the room was wonderful. We stayed in a family room in the cabana building overlooking the pool. The balcony was bigger than any other hotel I've stayed at in OCMD. There was a 4 person table plus a lounge chair. The room had two double beds which were surprisingly comfortable and a pull put sofa. We also had a kitchenette with fridge, microwave, dishwasher and stove top. The kitchen came with all the basics and we ended up saving money by being able to have some meals in the room.
Other amenities:2 beach chairs per room was a nice perk. No shower for rinsing off but there is a hose. No turn down service but that was clear at booking and we easily got extra towels, sheets and trash bags when we asked.
Overall, I am not sure why we had such a different experience than other reviewers but I thought this was one of the better stays I've had at OC.
DIRTY AND JUST AWFUL..Do not stay!
Opinión escrita el 6 de Agosto de 2021
We booked an ocean view..we ended up with a so called pool view, which was on the corner of an alley and the view was the top of some kind of cloth roof with bird poop all over it. The floors made ur feet black. There is no housekeeping which they do not tell u. We called for towels bc there were 4 of us and the room only had 2. We called and waited but went downstairs after 3 hours bc Noone had brought them. We were told they didn't have enough and to share the 2 we had. After asking again for a Manger we were given towels that they had all along.. We could not even get a blanket or pillow for our 4th guest however. The phone didn't work in our room, the internet is next to none as well. Please stay elsewhere as this hotel is horrible and is also very from any amusement and fun as well. We found another, and moved. The park place hotel was amazing!!! Half the price..very clean..and the housekeeping is out of this world!! Close to attractions as well.