Based on 190 review
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This charming hotel is set in Suburb. The null comprises 202 cosy 202. Holiday Inn Chicago - Matteson offers Wi-Fi internet connection in communal areas. As this null features 24-hour reception, guests are always welcome. Holiday Inn Chicago - Matteson understands that accessibility is important to all guests. For this reason, it features wheelchair accessible 202 and is fully adapted for easy access. null may take advantage of the car park. Moreover, Holiday Inn Chicago - Matteson has made important environmental improvements in order to minimize its impact on the environment and features the...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesIndoor pool
Reception servicesLuggage storage
IT WAS OK!
Reviewed 1 september, 2021
This property is ok, however needs a DEEP Cleaning , carpets cleaned, and some updating. It was not a good valued I would only stay here again in a pinch, with no better offers. It is over priced and offers very little in return.
Shower and smoke smell in room.
Reviewed 18 july, 2021
The room smelled like smoke! And the shower in Room 217 did not work. Ask people if they don’t mind a smoking room and make sure the shower is functional. We may stay again because our relatives live close by but we will check the smell an shower before hand.
Here We Go Again...
Reviewed 16 march, 2020
Unfortunately, this is our recommended /sponsored hotel due to proximity to corporate. I have stayed at this property approximately ten times and haven't been disappointed yet; There is ALWAYS something wrong in every room that I've stayed in (drains are clogged/slow, dirty carpet/floors, bathroom not cleaned properly, shower doesn't work, desk chair is broken, refrigerator doesn't work, outlet plugs don't work, HVAC unit doesn't work properly or is very noisy, door keys don't work or entry door handles/panels are broken, mattresses need replaced or turned, one of the two elevators always appears to be out of service, etc.). I've stopped calling/visiting the front desk because it just doesn't get resolved. This hotel is in desperate need of a remodel and a GM that could bring substantial change to maintenance and housekeeping. Unfortunately, this is currently our only choice for accommodations. Maybe I can sleep in my car...
Clean and convenient place to stay.
Reviewed 1 december, 2019
I grew up in Matteson, IL and granted the community has declined over the years but this hotel has remained a great place to stay. Customer service at check in was phenominal, the cleaning staff did an excellent job and the room was very clean. We did not have time to enjoy any amenities on the property because we were in town for family togetherness. If you’re anywhere in the Matteson area and need a place to stay, you won’t be disappointed with this facility.
Underwhelming but comfortable
Reviewed 19 november, 2019
Let's start with the good - my stay at the Holiday Inn Matteson wasn't bad. The reality is in comparison to other Holiday Inn's I've stayed at, it was disappointing. First, in terms of location the hotel is not situated in the most beautiful surrounds. Vast concrete car parks with abandoned stores in the locality. The hotel itself is huge, but empty! The decor is dated and the room itself had seen better days. On the up side, because it was so empty the hotel itself was really quiet. Another positive thing is the staff, who were really friendly and welcoming. They are a highlight of the hotel. Would I stay here again? Not likely, unless there were major renovations to the hotel.