Napili Shores Maui by Outrigger

Starting at

$ 271

TripAdvisor Review

Based on 799 review

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Located in West Maui on Napili Bay between Kaanapali and Kapalua the condos offer breathtaking views of Lanai and Molokai Island And Family-Friendly Accommodations with beach access. Find Breathtaking Views And Family-Friendly Accommodations In West Maui. Offering stunning views of Lanai and Molokai...

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Property Info

Located in West Maui on Napili Bay between Kaanapali and Kapalua the condos offer breathtaking views of Lanai and Molokai Island And Family-Friendly Accommodations with beach access. Find Breathtaking Views And Family-Friendly Accommodations In West Maui. Offering stunning views of Lanai and Molokai these Napili vacation condos feature custom-made furniture and are set amid tranquil gardens with fragrant plumeria trees. Guests enjoy two swimming pools barbecue and picnic areas and nearby championship golf courses. A perfect location for spotting humpback whales in winter. \\-------------------...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
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Reception services
ConciergeLuggage storage
Business Facilities / Facilities
Business Center
No cribs / beds for children availableNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentLaundryWheelchair access - noSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedWithout elevatorsNumber of outdoor pools: 2Reception (limited hours)Breakfast available (surcharge)Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Victorian guesthouse include complimentary wireless IntRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Don''t miss out on recreational opportunities including an outdoor pool and bicycles to rent. This cottage also features complimentary wireless Internet access and barbecue grills.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Business centerBusiness center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    357

  • Very Good

    327

  • Good

    72

  • Reasonable

    27

  • Bad

    16

Travelers profile
  • Business

    6

  • Couples

    389

  • Solo travel

    23

  • Family

    213

  • Friends getaway

    29

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

WOW Have things changed

Reviewed 10 september, 2021

Just returned from our 16th visit to this property and for the first time I can say I am truly disappointed. The cost of our rental had increased about 30% and we were willing to pay this because, in the past, we have always enjoyed the property and the caring staff. We paid over $300 a night for our room and there were NO HOUSEKEEPING services available We were staying for 11 nights!. We emptied our trash, changed our sheets, swept the floor, exchanged our towels, bathmats and kitchen towels AND cleaned our bathroom with our own supplies, (Clorox wipes that i had luckily taken with me) because NOTHING was provided. When I went to the office to ask for three additional dishwasher soap packets , I was given two. The tile floor in our room was very dirty . Check out time is at 11:00 am and when we returned from the beach @9:45 a.m., we were locked out of our room. The hours in the lobby are greatly reduced, which doesn't make it easy to make endless trips for one thing and another. At the beginning of our stay, we were given black trash bags and told to strip our beds and put all linens in the bags outside our door before we left ( I felt like i was at summer camp). I realize COVID restrictions are in place and we all want to stop the spread of germs, but NOT cleaning is NOT the way to accomplish this. Now it has become an excuse for poor service. The resort , in general, seemed neglected. The lower pool was not clean and there was debris on all the stairs. This is not the NAPILI SHORES I know and LOVE. I hope things return to better times soon.

C9827LVkathleenp

Most welcoming resort

Reviewed 9 september, 2021

Most welcoming resort I have ever stayed at. The staff is what will make you want to come back again. We were treated like family. The room was spotless we were given A one bedroom room 210 B with an incredible view from the balcony of the ocean. If you want to see great sunsets this is the place. The gazebo restaurant and the restaurant in the lobby are absolutely the best places to eat at. The food is amazing and the service is incredible and the people will treat you like you are a family member. The five dollar mai tais were so delicious at happy hour and the macadamia nut pancakes were fabulous at the gazebo restaurant. It is right on the water with two great swimming pools and a Jacuzzi. The grounds are beautiful. It’s only a few steps to the sandy beach and you can swim with the turtles and have a great time snorkeling or just floating on Rafts in the beautiful Bay. Please stay here when you go to Maui.

Terrie L

Don’t Stay here!

Reviewed 27 july, 2021

The cleanliness of the rooms was very disappointing. There are ants everywhere! When I called to request housekeeping the lady at the front desk was extremely rude and told me I have to wait 3 days after arrival. I asked for fresh towels and she said it’s a $10 charge. Ridiculous! The rooms are dirty and the front desk is rude. Book somewhere else!

Rachaeldc

Among the Best Values on Maui

Reviewed 30 june, 2021

I loved Napili Shores. The location, immeditaly south of Napili bay, is fantastic. It's easy to get anywhere on the west side from there. Napili Bay is a quiet little oasis compared to the more bustling areas that stretch from Kaanapali to Lahaina. The grounds of Napili Shores are beautiful and well maintained. There is a section that is open to the ocean. I enjoyed sitting out there in the evenings to watch the sunsets. The room I stayed in was large, clean, and comfortable. Napili Shores seems to be one of the best values on Maui, and the location is fantastic. The only tiny downside is that the front office has very limited hours. If you arrive after 5:00 PM you have to call security to get into your room (which was not a problem at all). I had read about this in previous reviews and called to confirm, but otherwise this was not communicated to me by the establishment. So, this is less a complaint and more just information for future travelers. All in all, I loved my time at Napili Shores. I can't wait to go back!!!

Shawn M

Improvement Points for the Staff regarding malfunctioning rooms

Reviewed 20 june, 2021

The staff is the exception to the property. Our keys were continuously demagnetized during our stay in A105. On checkout, we walked two times to the front desk to change the keys: none worked. I called the front desk and asked maintenance to come down: nobody came, and I was told I wasn’t there—despite sitting right in front of the door. I asked if we could have a late check out at 12pm, since I had been having this key issue since 9:30am and walking back and forth. The gentleman on the phone only gave a curt reply. If your door is malfunctioning, don’t you think you should give people their time back to pack? Eventually maintenance did show up without a word. The staff needs to be retrained: not even an apology.

Xu Z