Smart iStay Hotel McAllen

Starting at

$ 172

Room
Room
Room

TripAdvisor Review

Based on 939 review

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The hotel features a business center with 5 stations. A Shuttle service from and to airport and within a 3.2 km radius around hotel is offered free of charge.

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Property Info

The hotel features a business center with 5 stations. A Shuttle service from and to airport and within a 3.2 km radius around hotel is offered free of charge.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolOutdoor PoolIndoor pool
several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wDon''t miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge After a day on the slopes, relax in one of the 2 spa tubs. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage. The ski shuttle (surcBe sure to enjoy recreational amenities including an outdoor pool and karaoke. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, including a health club, an indoor pool, and a saunDip into one of the 2 spa tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, a picnicDip into one of the 2 spa tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, barbecue

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    534

  • Very Good

    252

  • Good

    98

  • Reasonable

    25

  • Bad

    30

Travelers profile
  • Business

    228

  • Couples

    118

  • Solo travel

    24

  • Family

    502

  • Friends getaway

    42

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Terrible room

Reviewed 10 july, 2021

We stayed one night in room 110. The description of the room sounds good. Two bedroom suite…kitchen… patio is right outside of pool …deceiving… The room is outdated. There were roaches in the room. They obviously do not have a security monitoring the area, because there were guests that appear to being staying there long term in room 112 that began their outside hangout at 2:30 am until 7:00 am. The guests shouting and cussing all night and arguing. Ironically the staff suggested this room to us as the other two bedroom suite is near a party room and the party noise goes on late. This is not a family friendly area of the hotel. We would never be back here or recommend this place.

belindag714

Terrible Hotel

Reviewed 27 june, 2021

Stay away from this hotel - Services are non-existent to resolve issues. Noice is not controlled - Hallways are not aircondition. Dirty Mattresses left in hallway along with smelly garbage. Key card do not workand need to be re-issued. Front doors do not lock requiring a key card to enter- leaving security issues

jlasar

Not impressed

Reviewed 15 may, 2021

We are currently here and are not impressed. This hotel is out dated however, we came with an open mind considering this was the only place with a vacancy that could accommodate our needs. We stayed in the Presidential Suite. The name of the suite sounds impressive but the decor and furnishings do not match its name. This room is a two bedroom suite which has a separate living and dining area which seats six, a bedroom with a king size bed and another seperate bedroom with two double beds. Overall it's spacious for a large family or a large group. Fyi, when reserving this room, ask to have your room fumigated before you arrive or ask when it was last fumigated for insects. My mother in law had a creepy unwelcomed visitor in her room in the middle of the night. Needless to say, she killed it. The next morning, I notified the front desk of my mom in laws experience. The front desk clerk contacted maintenance and housekeeping to get rid of the critter and clean up the mess. The next morning, we went for breakfast. It was mediocre, nothing spectacular. I asked a kitchen staff member for complimentary water but was told we had to buy our bottled water from the front desk. However, while eating breakfast, we witnessed another kitchen employee give a guest two complimentary water bottles. That did not sit well with us. We still have another nights stay here. But from what we've encountered so far, this will be our last stay at this hotel. Ever.

MommaBearTo5

Great staff, great stay.

Reviewed 23 april, 2021

GM went out of her way to make sure I had everything I wanted and needed. Fresh and clean towels. Good water pressure. Events by the poolside. Close to shopping and food. 7 month mission felt like home.

ariies1st

Last Minute

Reviewed 22 april, 2021

We arrived in the Valley and the Wyndham was the only hotel available. From the outside it looked pretty good for the price. However, I expected something better for the price. I spent three nights at this hotel. There was nothing special about it other than the location. I got a room with a king bed. There was no couch or microwave in the room. I had to use the microwave by the front desk.

Chrisphdz