The hotel is located within walking distance to restaurants and area attractions. Free high-speed Internet access is available in all rooms.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 136 reviews
Deserves Certificate of Excellence
I’m in the middle of a four night stay here and absolutely love this hotel! Cory at the front desk as well as the manager are top notch in providing quality customer service. Hotel is immaculate and rooms are large and nicely furnished. The bed is one of the most comfortable ones I’ve slept on. Modified Breakfast was good as well with lots of choices. Much better than the typical grab and go. Hotel is also very quiet despite being near the freeway. Close to a lot of restaurants and shopping venues as well. The Sizzler down the road serves great food with superior service. I highly recommend this hotel!
Great customer service
Kristy at the front desk has superior customer service skills. She is so friendly and helpful. Rooms are clean, spacious, and comfortable. There is plenty of convenient parking. Will definitely stay here again.
Spacious, caring, and well maintained
Tae, the GM of this hotel is the feature of your stay. Positive and always helpful, he sends his customers off in the morning like a good dad sending his kids off to school— with a bag of food (pandemic-approved breakfast) and sincere well wishes. If you need a bigger room than normal, there is plenty of space here. Bigger rooms, taller ceilings, and a mezzanine where you can work, eat, or hang out. We went there for 4 days to escape the forest fires and lived up there in the daytime with a couple other families who were also virtually going to school or working. Pool is open, but not hot tub due to restrictions. Clean and well managed. You’ll enjoy your stay here. Be sure to meet Tae.
No hot tub
A good place to stay if you don't plan on using the hot tub. The room we were first assigned to had issues with the AC/Heating unit. They were kind enough to move us to a different room. We were on the side by the freeway and hardly heard the vehicles. Their grab and go bags are good. Frozen breakfast burritos, bananas, yogurt, a muffin, milk or coffee not what they normally offer, but since COVID, nothing is normal any more.
Customer service is top notch
My son's baseball club stayed during a recent tourney. The customer service was OUTSTANDING. Tae and his staff went above and beyond to accommodate our families, including referring to us individually by name an encouraging and cheering on our boys. When our game schedules required alterations to reservations, Tae handled them with sincerity and understanding. When our kids got too rowdy, he was gentle and kind in asking for them to wind down. He greeted us with a smile, and welcomed us like it was his own home. He made us feel safe, making sure the hotel was clean, and caring for us like we were his own family. The rest of his staff mirrored Tae's ways. Morning staff was friendly and kind and everyone whom worked there put the customer first. Well done!