At Least We Got a Room for the Night
Reviewed 23 October, 2021
We were lucky to get a room for the night during this leaf-peeping season. I called the 800 number and was quoted a 2 queen bed room for $279, prepaid. Luckily when we got there, it was NOT prepaid and we were happy to pay only $165. However, the room was not terribly clean: there were crumbs and light debris in all the room corners and extreme dust and food debris underneath the microwave. The toilet seat was broken (completely detached on one side), the microwave didn't work, and the TV in the room had serious issues when the desk agent tried to turn it on for us. Parking was great and the queen beds were comfortable. The fitness center was dirty, neither the TV nor the clock worked, the trash was full, and there was no water. I used to work for a 7-star resort in Jackson, Wyoming so I was horrified to learn that hotel staff (namely 2 male housekeepers) lived on-site and could use the fitness center, but they obviously did not notice the cleanliness or condition situations in the hotel.
A vacation hotel not to remember
Reviewed 10 October, 2021
The room was musty withsmoke smell and the room was dirty. Unless you can tolerate stinch I would not recommend. We also were given a room at first which upon entering the beds were being used the tV was on and dirty towels all over the counter. We then had to go back to the receptionist and request another room. The second to was musty and smelled like smoke. Very dirty as well. So of you can tolerate the synch and want to save 20-30 bucks this is the place. Also, no breakfast either. It advertised it but then we're were told they did not have it.
Reviewed 29 September, 2021
The room was dirty. The carpet had food crumbs under the tv table and by the night stands. The room hadn't been dusted in weeks. Dust on base of lamps and tv stand; top of cover to ice bucket, and tv cabinet was not only dusty but had sticky juice residue on it. There was no shower floor mat. The hotel failed to meet any COVID -19 standards or protocol. As we are members of Choice Hotels, this experience with Quality Inn is a total disappointment. And for management to rent out rooms which have not been PROPERLY cleaned and sanitized is unacceptable as a paying guest. As I continue to travel, I will avoid staying at any Quality Inn.
Dreary, old, dirty, smelly and rundown property
Reviewed 21 September, 2021
The property was rated 7.5 but I can’t imagine why. It was dirty, smelly, old and rundown. The staff, what I saw of them were not really friendly and who wears sweat pants and a hoodie to work the front desk? The carpet in our room was so dirty our feet were black walking from the shower to the room to get dressed. The sink was chipped and cracked, bathroom door didn’t shut completely and 2 of the 3 closet door hinges were broken, so the door hung oddly. Property also didn’t seem that safe with people hanging around the side entrance steps and in the stairwell. “Quality Inn” is a complete misnomer. Stay away!
Worst hotel ever!
Reviewed 12 September, 2021
I recently stayed at the Quality Inn in Merrimack, NH. It was one of the worst hotels I’ve stayed at. It started off with cigarette butts littering the entrance and a filthy lobby bathroom. There was an extra charge to check in early (not that big of a deal) and no elevator. Didn’t expect to be carrying luggage up stairs, considering we are in our 60’s. The room and the hallways smelled musty. The freezer inside the mini fridge was frozen solid, the sheets were stained and wrinkled. The comforter was worn and had pulls. The beds were soft and spongy. No clock, other than the microwave which wasn’t set. The enamel was chipped within the tub. The binds on the windows didn’t work, thankfully we were on the second floor, but no way to filter outside lights at night or sunlight in the morning. The screen was torn, so no fresh air to off set the smell. The ATM was out of order and breakfast was not provided. If the room wasn’t already paid for, we would have left…