Extended Stay America Hotel Phoenix - Mesa

Starting at

$ 131

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Lobby

TripAdvisor Review

Based on 78 review

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Stop at Extended Stay America - Phoenix - Mesa to discover the wonders of Mesa (AZ). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Extended Stay America - Phoenix - Mesa. Guestrooms are d...

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Property Info

Stop at Extended Stay America - Phoenix - Mesa to discover the wonders of Mesa (AZ). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Extended Stay America - Phoenix - Mesa. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, air conditioning, heating, desk, alarm clock. The property offers various recreational opportunities. Discover all Mesa (AZ) has to offer by making Extended Stay Am...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipment24 hour receptionFree wireless internetWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentIn-room accessibilityWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsCheck-out hourCheck-out hourTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsMake use of convenient amenities, which include complimentary wireless Internet access and a picnic area.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    35

  • Very Good

    16

  • Good

    14

  • Reasonable

    4

  • Bad

    9

Travelers profile
  • Business

    19

  • Couples

    16

  • Solo travel

    16

  • Family

    14

  • Friends getaway

    2

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Absolutely disgusting!

Reviewed 7 november, 2021

We were booked into a room that was gross. The carpet had not been vacuumed, the toilet has urine and pubic hair under the seat, the trash had not been emptied, the microwave was dirty, and there was some unknown white substance on the side of the bed skirt. I wasn't sure that the sheets looked clean given the overall appearance of the room. I was expecting dishes and silverware in the kitchen but were told you had to request it since it gets stolen. What kind of area were we in?? Everywhere you look there are signs talking about the cleanliness, the cleaning products they use, management verified, etc. When I told the front desk that the room was filthy, I had taken pictures of the areas, and we were checking out she got an attitude. I wish I had looked at the reviews more carefully before coming here.

462dorianl

Wish we had of listened to the reviews

Reviewed 11 august, 2021

I wish we had of listened to the reviews but like usual, gave this place a shot despite reviews because in normal circumstances we end up being pleasantly surprised because most places aren't as bad as the reviews say. On the surface you walk in and it smells nice and clean has a lobby that appears to be semi updated so it looked promising, this is when it starts to go down hill. 1. Wasn't given any information other than our room number, i.e. - no directions, no checkout time, breakfast is at this time, laundry room around the corner, not even a take a right out of the elevator to get to your room) NOTHING 2. As soon as you step into the elevator you realize the rest of the hotel is nothing like the lobby. i.e.- Pieces of the elevator wall were torn up, the hall was dark, dark... like dirty alley, middle of a saw movie dark, at 2pm, the room was meh, definitely been in worse but it just felt icky... sorta like a house built 20 years ago that has been cleaned every week but needs to be deep cleaned and definitely needs to be updated, the AC got cold but our room was so humid that we had left a graham cracker on the counter over night and the next morning it was soggy like it had been sitting in water, the water wasn't working the first few hours we were here (sink or bathtub) but evidently that was a hotel wide thing because when we got back later in the evening it worked... basically to summarize all that, like I said its been cleaned regularly by house keeping but your room will not be a direct reflection of the lobby so dont get your hopes up. Needs a serious coat of paint and some updates. 3. Pets are allowed and the pets owners apparently don't have any manners. A HUGE pile of dog mess by the backside entrance that sat there for an entire day. Long enough for someone to step in it and wipe their foot on the sidewalk right where you need to walk to get thru the door but apparently not there long enough for the pet owner who's responsibility it is to deal with or even for a member of staff to care about. 4. DO NOT LEAVE YOUR LAUNDRY UNATTENDED- so it is my first time in one of these things. Ive used laundromats before so i know better than to leave my stuff unattended, but I didn't realize at first that they closed at 11, and then I fell asleep at 10:50, while waiting on my clothes to finish drying... set to the side I had some under garments I dont dry hanging above the folding table (literally 3 or 4 ) as well as 2 dresses, my laundry bag and detergents, softeners, dryer sheets etc. When I woke up in the morning I remembered crap my laundry, but honestly wasn't too worried bc I had literally just been in there at 10:45pm and they close at 11 so they locked up 15 minutes after I left, so everything should be good... I will just go down there when they open in an hour. WRONG luckily the stuff in the dryer was all there, it had been moved to the folding table however everything that was on the folding table was gone. Need I remind you this was my underwear?! I was a little perturbed but mind you, my fault for leaving it in there. 4. When I told a member of the staff about the laundry to see if maybe it was the hotel that grabbed the stuff or someone maybe turned it in, as sweet as she was and always has such a welcoming smile on her face, was on the phone and kept ensuring whoever she was on the phone with, in the middle of my dilemma, that she would be right back. My fiancé even went back to tell her the times that it would have been between and that there was a camera in there (she wasnt for sure if there was) and he said she was still on the phone and did the same thing while he was talking to her. Needless to say we dont feel as though she will be much help. All I say is, remember your not at a Marriott. for $100 a night I feel like you could get a more comfortable stay somewhere else, even consider a cheaper motel 6, I think you would be happier. This place just feels lived in... while it is clean, and staff was at the very least not rude, it just was not a place I would ever come back to.

Voyage647530

Disgusting room

Reviewed 10 october, 2020

Family was given this filthy room tonight after long day out. Family still waiting to be given a clean room. Management doesn’t care to inspect rooms. Rooms are safety hazard especially during this pandemic. Would staff want their families to stay here?WTH?!

NorthStar778635

I doubt I will ever stay at an Extended Stay ever again.

Reviewed 3 august, 2020

I had to beg lady at desk for clean sheets and towels and she said she wouldn’t give them to me until I left the dirty ones in a bag outside my door! I explained to her that I had just worked all night and wasn’t going to steal their sheets and that I would bring the dirty ones down immediately if she would just give me the sheets so I could make my bed and go to sleep. She reluctantly gave them to me but was very rude. I get housekeeping has been cut back due to Covid but if I’m doing everything myself then how about helping instead of hindering? Dang! The carpet is pretty bad. People smoke all the time, there was a cigarette butt on the floor for 2 days, the ac doesn’t keep room cool and shuts off frequently as if it had met set temperature. The only positive thing I can say about this place is the location is good and the maintenance gentleman has been the nicest employee and quick to help me when my drain was clogged and fixed the card swipe on the back door plus he always smiles and waves and asked how things are going. Oh and the nt shift clerk gentleman was nice too. If my company hadn’t been paying for my stay I would have bounced out the next night.

nurse-RayRay

Great Simple No Frills Stay

Reviewed 23 february, 2020

We had a room with a kitchen. We did our shopping at Fry's next door and utilized the fridge, stove, and microwave in our room. Of course on our last night we ate at Red Lobster just down the way! There is a Walmart, Costco, and many eat-out options near by. The room and lobby was always clean. Upon check in we were greeted by Josh who was very helpful and friendly. Josh endured our last minute change to our reservations. On our last night there we were greeted by Natasha who was also very helpful and friendly. Great staff! We enjoyed our stay and would stay here again on our next trip.

Go592382