Based on 7354 review
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With views of the Biscayne Bay, InterContinental Miami is set in Miami’s business district. The Port of Miami is 6 minutes’ drive from this luxury hotel. Accommodations are furnished with a marble bathroom, coffee maker, and a flat-screen TV with in-room movies and games. An en suite safety deposit box is provided, as is a mini-bar. Indulge at mySpa Miami, which offers 10 spa treatment rooms, a 24-hour fitness center, and a 60-foot outdoor pool and sundeck overlooking Biscayne Bay. A full-service business center and electric car charging station are also available. Five dining options are loca...More details
Check-out ends at: 11:00
Amazing location, staff and food
Reviewed 3 december, 2021
I have been coming here for a few years and the staff location and service is always 5/5. The location is perfect, you can walk everywhere and the is a shopping mall (bayside marketplace), movie theater, cvs and even a whole foods all a block or two away. Bayfront park is always nice for a walk or you can chill on the amazing pool deck and bar overlooking the bay. The metromover station is right in front of the hotel and you can easily move around brickell and downtown for free. The main bar / restaurant below is toro toro which has an amazing latin fusion menu and a very very recommended weekday lunch buffet. If you stop by the bar at toro toro ask for Victor which has always treated us warmly and professionally. He makes great drinks (love the smoked old fashion) and is always up for a good chat. Overall I would rate my experience 10/10.
Reviewed 2 december, 2021
The stay got off to a bad start when at check in I was advised my room wasn't ready, and the assistant took a hold on my credit card for more than double the final bill. He then said he would message me when the room was ready, but didn't, even an hour after it was ready! First night there was what can only be described as a DJ/Rap party in the next room from about 4.45am so loud it seemed to be in my own room! Concierge sent someone up and they had to knock 3 times before it was turned down, but not switched off. I was moved to a new room at my request the next day. In the old room the phone handset didn't work, in the new room the safe didn't work. In general the rooms looked a bit tired for an Intercontinental property. The pool area has also seen better days and is not great for a property like this. The lifts on day one were not working at all well creating long delays. Breakfast is still extra at these rates, but most of the hot food was pretty cold, as was the room. Fresh fruit excellent selection. One toaster that was so underpowered you'd be quicker toasting your bread with a hairdryer. Just not as good as I expect from an IC and as an AMB member. The final straw was getting zero points for day one of my stay for a spend of over $350, the reason being - a discounted rate - really? I thought points were awarded on spend. Also the hotel emailed me for comments 'before I got the IC survey' - well I did email these comments in and as a result got totally no response at all from the icmiami address.
Wonderful as always
Reviewed 28 november, 2021
Great location, service and beautiful hotel This is our to go hotel in miami Room are nice and clean We love the Intercontinental Club Lounge, friendly staff and views of Biscayne Bay Area, perfect to relax after you day
Perfect for pre-cruise stay
Reviewed 27 november, 2021
We had a club level room with a view of the port. The room was immaculately clean, check in was very quick, as was check out. The food at Toro Toro was a delightful experience, and breakfast in the club lounge was very good. But the biggest star of our stay was Neiky in the club lounge, who went above and beyond to help my wife retrieve and print some documentation needed for our cruise. The cab to the port was about 7 minutes door to pier. An overall excellent experience and would not hesitate to recommend.
Best bartender - ever!
Reviewed 26 november, 2021
Always love coming to the Intercontinental! The bartender, Victor is out of this world! His drinks are spectacular and always great conversation! There isn’t a drink he can’t make!! I love the drink, Sex with an alligator and he made it happen!