Based on 2586 review
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The hotel is a leading choice amongst Miami hotels. Miami International Airport located less than 2 kilometres away. Our hotel is conveniently located just 15 minutes away from the Miami Beach area, less than 10 minutes away from the Coral Gables area & 15 minutes away from the Dolphin Mall & International Mall. This hotel has many things to offer: car parking and early morning coffee, besides gym access for health lovers and abusiness centre for work travelers, with internet access. Rooms are cosy and spacious, well appointed with home appliances to ensure the comfort and rest.
Check-out ends at: 11:00
The best operations Manager Francina!
Reviewed 15 january, 2022
The Hotel is well located, and really mear the Mia Int Airport, it has parking lot in site and pool. But the best pf this hotel is the services from their operations manger Francina, we had a package delivered by UPS at the Front Desk, the package got lost but Francina helped us with her exceptional service over and above what normally might be expected, yes even gave me her personal phone number so i could reach her, when she found the package she immediately called me with excitement to let me know.. the venezuelan Security guy also helped me and was the person who asked Francina for help! The food at the lobby bar is delicious and the waitress/ bartender is the best with an excellent attitude and service! In other words, the staff at this hotel makes all worthy!
Reviewed 12 january, 2022
Me and my wife had to isolate at this hotel and we where treated like animals the food was disgusting , no water no choice of menu , my wife has dietary requirements but no choice offered , Please take a look at our meals which where left on the floor outside the room.
Reviewed 8 january, 2022
The housekeepers tried to enter our room without knocking after seeing us enter with all our stuff what made us feel uncomfortable and unsafe. Our plan was to go out have dinner but couldn’t because we didn’t feel safe leaving our stuff behind. The room? The pictures when we booked looked like a really nice/modern hotel, when arriving at the property it looked like the hotel was build in 1800. Wasn’t clean at all, the sheets and towels were white with yellow stain. And the place itself didn’t smell clean. I can’t believe I paid $111 for one night at this horrible hotel. Will NEVER again stay at this property. Will definitely NOT recommend!!!!.
Try avoid this hotel unless you are really desperate and can’t find normal hotel
Reviewed 7 january, 2022
We made reservation for 12.00 , we arrived at 14.00 en told by reception we can’t have the room before 15.00 but for additional $20.00 we could have a room at 14.00!!!!!!Left the luggage in the storage. When arrived 21.00 with lots of shopping bags. We had to wait 4 min until she finished smalltalk with her college then she said that can’t provide us a trolly to bring the luggage and bags to second floor. She made no effort to find help(was very tired !)3 times lobby to second floor. BELOW ANY AMERICAN STANDARD!
Dishonest Reimbursement Policy…
Reviewed 2 january, 2022
Honestly, this hotel has seen better days (especially the dated rooms). However, we had a decent night’s sleep at this property. It wasn’t the most charming place, but it did meet our needs for an overnight layover in Miami. We didn’t walk around the area because we arrived near midnight so I can’t say whether it is safe or not, but the guests were all respectful during our stay. This property would get a solid 3 for its convenience, but because of was not reimbursed for the Uber ride from the airport (due to the representative not having the cash), I have to rate it a one star. It’s the principle. I was promised a credit on my debit card of $18.22, the cost for a ride from MIA to the property. One week later and no credit. I’ve called the hotel several times with no answer. The Uber ride back to the airport was arranged by the front desk (thankfully, or else I’d be waiting on that reimbursement as well). Bad business, in my opinion. Suggestion: Get your reimbursement in cash even if you have to revisit the desk upon checkout.