Amadeus Hotel

Starting at

$ 138

Front of Property - Evening/Night
Reception
Lobby Sitting Area

TripAdvisor Review

Based on 389 review

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This hotel is ideally located at 100 meters from the main train station (Stazione Centrale) and the underground station for lines number 1 and 3. Just 3km from the city centre (Corso Buenos Aires), from the cathedral and Sforzesco Castle. It is only a 7 km distance to Linate airport and Malpensa air...

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Property Info

This hotel is ideally located at 100 meters from the main train station (Stazione Centrale) and the underground station for lines number 1 and 3. Just 3km from the city centre (Corso Buenos Aires), from the cathedral and Sforzesco Castle. It is only a 7 km distance to Linate airport and Malpensa airport is 55 km away. Renovated in 2017, this air-conditioned hotel comprises a total of 118 rooms spread over 5 floors. Facilities include a foyer with a reception desk, a lift, a restaurant, a breakfast room and free unlimited wifi. Laundry service is also available. All the accommodation units are ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesCoffee / tea in common areasAirport shuttle (surcharge)In-room accessibilityContactless check-in availableMultilingual teamShower room adapted for wheelchairsBreakfast available (surcharge)Wheelchair accessible bathroomBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesMake use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include karaoke. This campground also features wireless Internet access (surcharge), an arcade/game room, and

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    121

  • Very Good

    151

  • Good

    49

  • Reasonable

    26

  • Bad

    42

Travelers profile
  • Business

    63

  • Couples

    146

  • Solo travel

    32

  • Family

    70

  • Friends getaway

    40

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Horrible customer service

Reviewed 18 october, 2021

Booking was made for 3 night , on the last day I received a phone call from Gendarmerie that my car was stolen and had to take a train back to France , to go to Police station . Left a hotel around 6 am.Send a request for a partial refund or future voucher , but received a very short answer from Elena, it’s not possible. But literally written like that. I have traveled all around the world and never had to leave hotel earlier , but I also spent more then 15 hrs working in Hotel industry and never seen so poor customer service and never heard anyone so inconsiderate ,for the circumstances . Never ever will visit this hotel or recommend it to family or friends.

Miljana J

Avoid the basement rooms

Reviewed 11 october, 2021

I was checked into the hotel, went to my room and found it was in the basement of the hotel. Down there was the laundry, janitorial and the breakfast area. I had a virtual meeting until 3am so I asked the front desk clerk if there would be noise, she stated she had never had a complaint. My goal was to sleep in for the morning and then go site seeing for the day. I was awoken at 7:15am by the sounds of people, plates clanking and the guest bathroom doors slamming. I ended up checking out of the hotel at 8am as I could not sleep. The shower was also very disgusting with mold all over it. The staff was kind and sympathetic however as there weren't any other rooms, I was stuck. I was given the managers email to express my situation however there hasn't been a response. The comments from managers on line seem to be lengthy when thanking guests for great comments but short when there are issues, no more than sorry, try us again. No word of taking responsibility or actually fixing the issue. I should have been refunded my cost but all I received was my city tax back.

Terry M

Great stay

Reviewed 18 august, 2021

We stayed in quadruple room with balcony. The room is spacious, enough for family of 4. Clean and modern. Location is near the Milano centrale train station . The staffs were friendly and helpful too.

Py K

Disaster customer service!!!

Reviewed 14 july, 2021

Very bad experience for me! Never ever again! I'm a frequent traveler, I've been all over the world, and never, in any place and structure I've been treated this way. Didn't get the chance to see how is the hotel. Due to covid regulations, my girlfriend couldn't join me in Milan, so I called and email the management for change the dates of my booking, or get a refund. Got told to write to this email and that, at the end, answer arrived a day after, saying unfortunately cannot do anything for the refund or changing, and I got charged full price. TERRIBLE CUSTOMER SERVICE

danielemazzola1991

Poor internet connection

Reviewed 6 july, 2021

Great and spaciuos double room for singole use. Excellent price: 50 € per night. Remember that you have to add 4€ for city tourist tax. The only drawback this time was the poor network for Wi-Fi :-( I wasn’t able to use it with the hotel network. Too bad.

MarcoS684