Check-out ends at: 11:00
Corso Italia, 15B, 20122 Milan, Italy - Milan, Lombardy - Italy - 20122
Check-out ends at: 11:00
Reviewed 3 december, 2022
Our room had the cutest decor and some complimentary drinks in the minibar. The shower was really good, the location was amazing. Easy access and very comfortable bed. What else do you need? We just stayed for a night, but would be back, for sure.
Reviewed 1 november, 2022
Very beautiful room and very clean. At a distance of 15 minutes leisurely walk from the Duomo. Quite economical compared to others in Milan. I would definitely prefer it again. Please note that if you are checking in after 9pm you must notify the property in advance so that they can wait for you as the reception closes at 9pm. I arrived at 10 pm and a very kind lady was waiting for me at the reception. The entrance is not visible. you have to call them to open for you or pick up the phone.
Nice Hotel. Great Location.
Reviewed 10 october, 2022
Great location with everything you need for a short stay in Milan. Easy to find with the directions provided by the management team (so don't be put off by some of the reviews that say otherwise). Friendly check in and again was easy. The room was very spacious, shower was great (very warm) the storage boxes and hangars were welcomed and there are shutters which block out the light (make sure you put them all the way down!). The bed was slightly uncomfortable and for the first night we only had one pillow and as we were at the end of the check in time reception was closed so we couldn't ask for another until the next day. Several reviews mentioned noise, we didn't have a problem until our last night when we heard deliveries and bins being emptied at 4am (there are a few businesses nearby). Minor point, there was no kettle but there is a coffee machine and 'free' pods to use. Finally, the room was very warm and the air con didn't seem to do anything so not sure if we would have enjoyed the stay as much if it had been the height of summer. In summary; overall a good stay, great base for all the main attractions and the slight negatives wouldn't put us off coming back.
Disappoiting room and unacceptable customer service
Reviewed 3 october, 2021
We are very disappointed and angry with Serependity Rooms. First of all, we booked a room with garden views and even though we were upraged we endes up having views on the neighboring building in a ground floor. Our room was not as we expected or the ones in the pictures, very disappointing. 115€ for this is way too much. Then, as we arrived, we found out that the sink was leaking and the hotel only offered us an extra towel at 00:26 (4h after having reported the leak) to put on the floor. Nothing else has been done so we had to brush our teeth using the bidet unless we would have wanted to sleep in a puddle. Finally, today, we wrote to the hotel to tell them we were disappointed and the only thing that they told us is that we had to be grateful they waited for us when we arrived at 9:30pm (when we payed an extra 15€ for having arrived 30 minutes past 9pm and waiting for the client is a paying service they offer). They also told us: “Once you will grow up you will undesrstand”. This is unacceptable, it’s not a way to talk to a client. The least they could have done is to explain/apologize. In conclusion, very 115€ is way too expensive for the service and the room we had. Don’t go to this hotel if you want to have a nice and romantic stay.
Reviewed 26 august, 2021
we loved our stay at serendipity rooms! our host was very friendly & flexible regarding our check in. he even sent us recommendations for restaurants via whatsapp & was there to answer questions any time. our rooms was big, very tidy & beautifully decorated. by foot the city center is reachable within minutes & there are a lot of nice coffee shops around the hotel. there is a garage only minutes away, you will get a 20% discount from the hotel. 10/10 recommend! very cheap given the location & room!