Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Límpio y céntrico.
Opinión escrita el 14 de Septiembre de 2015
En la zona de downtown, cerca de sitios para tomar algo y comer. Próximo al museo Harley Davidson, al mercado y a unos diez minutos del lago. Habitación amplia y limpia y personal amable. El desayuno era bastante variado.
Céntrico y Agradable!
Opinión escrita el 31 de Julio de 2015
Llegamos a este hotel desde Chicago con mi esposo y mi hija, nos dió muy buena impresión, está localizado en una esquina del old downtown, muy bonito lugar, el hotel por dentro muy bonito, lo malo es que tuvimos que dejar el carro con valet parking y creo que nos costaba como 23 dolares el servicio, pero era de espararse, ya que se trata de un hotel en downtown, es más, creo que es económico comparado con otros hoteles en downtown de otras ciudades. El cuarto relativamente chico pero estaba muy bien, nos acomodamos perfectamente los tres. Tiene internet muy rápido y todas las comodidades que normalmente ofrece un hotel de la linea de Marriott, el desayuno muy completo.
El personal de recepción muy agradable, nos informaron bien de los lugares que debíamos visitar, atracciones, restaurantes y bares están cerca, como para ir caminando.
Nice Facility, Bad Service
Opinión escrita el 5 de Septiembre de 2021
We arrived at our check-in time, 4 p.m., with all of our bags, excited to start our weekend in Milwaukee. We were told our room wasn’t ready due to late checkouts from the day before and short staffing. It is currently 4:40 p.m. and our room still isn’t ready. We experience the manager Amanda kicking a paying guest out of the lobby because she didn’t like his reaction to not having his room ready. The hotel is beautiful and clean, but on a holiday weekend, the service was below average.
didnt get what we paid for
Opinión escrita el 25 de Julio de 2021
The young lady that checked us in July 13th around 730pm was so nice.
Hotel does not offer parking but there is a surface lot just down the block and a garage across the street. Surface parking from aprox 7:15pm July 13th to 11:45 am July 14th cost $28.40. Parking garage may have been cheaper.
Like I said the young lady that checked us in was super nice. The lack of breakfast knocks them down 2 stars. A granola bar and a bottle of water in a bag doesn't cut it. Stop using Covid as an excuse there are ways to still give people the amenities they expect and be Covid safe.
Only saw 2 guest with masks on and no employees masked. The work out room is open with zero masks and I didn't see hand sanitizer in there. I was glad I took my own sanitizing wipe with me to use on the elliptical. There were at least waters in the fridge.
Our room was the smallest room we've had at a hotel outside of NY City. Only USB ports I could find were on back of the TV. Surprisingly the hotel was super quiet except when an emergency alarm went off. We had to go down 6 flights of stairs just to hear it was a false alarm. Someone was there performing maintenance and testing. Since we were already down in the lobby we used the opportunity to go get food.
Perfect location to catch the Express Ferry across Lake Michigan to Michigan. Map says 8min drive.
When I booked this with my Bonvoy App I booked it with 2 breakfasts and 2 dinners. They as I mentioned don't do breakfast and they don't have a restaurant onsite. The young lady at the the desk told me she had one other guest have the same issue. I left my name and phone number for the manager to call me and so far he has not. The room rate with breakfast and dinner was higher than just the normal room rate. So I feel we are owed some money back or some extra Bonvoy points or something.
Before we checked out house keeping opened our door and then she quickly apologized. She said the front desk had us marked as checked out!!!
I recieved and emali from a Peter Omally that stated we were going to get back abaout 70$ on our card. They ended up charging our card 69.30 not refunding. SO now out even more money. I was on hold for an hour on thursday and never got to talk to a person. still no one has called. At this point a full refund isnt asking too much.
Opinión escrita el 24 de Marzo de 2020
The Assistant Gm AND Gm were phenomenal in assisting me with any discrepancies that occurred during my stay. Their staff were great and extremely professional and with all the chaos surrounding the city I was treated with dignity and respect daily no request was too big or small and I would like to say thank you Assistant Gm vergie and Gm Joel for their professionalism.I truly hope and pray that you both continue to display the same qualities for years to come.