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Revisión de TripAdvisor
Basado en 101 reseña
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Este agradable hotel está situado en Minocqua. El establecimiento cuenta con 51 acogedoras habitaciones. Este establecimiento no admite mascotas así que aquellos a los que no les gusten los animales podrán disfrutar de su estancia.
Más detalles
Este agradable hotel está situado en Minocqua. El establecimiento cuenta con 51 acogedoras habitaciones. Este establecimiento no admite mascotas así que aquellos a los que no les gusten los animales podrán disfrutar de su estancia.
Check-out hasta las: 11:00
TripAdvisor
Excelente
11
Muy bien
25
Bueno
22
Razonable
15
Mal
28
De negocios
16
En pareja
35
En solitario
8
En familia
22
Con amigos
7
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Opinión escrita el 17 de Agosto de 2021
Horrible experience - I realize that everyone is short staffed and I really have tried to reach out to management - but after 3 emails to manager with no response ..I am angry. This hotel is filthy ! First room I was assigned had no working toilet. Got moved to another room. I had to go out and get my own cleaning supplies and scrub everything. Refrigerator was disgusting , surfaces loaded with dust and hair, filthy tub and toilet. Broken smoke detector and deadbolt. There were no rooms available in area and I had prepaid. The staff that was there tried to be helpful and I felt sorry for them, but there is no excuse for GM or owner not to respond to my 3 emails. I have had to escalate issue with Booking.com to have them interfere. I think this was the worst hotel I’ve ever stayed at and have to laugh at their name of being a “Quality” Inn… it was disgusting and owner and GM have responsibility to rectify.
kathyvC282UB
Opinión escrita el 8 de Agosto de 2021
I understand they have a staff shortage issue, but even without that, this property is in very poor shape and clearly wasn't being kept up OR well-cleaned when they did have staff. Bedding and towels were stained. Could hear everything happening in the room next door. Would never stay here again.
tri2tro
Opinión escrita el 11 de Julio de 2021
This property appears to be struggling. I understand that the travel industry had it hard during 2020 and is trying to get back on their feet. I have set my expectations a bit lower for those reasons. This property, however, needs a lot of work. The hot tub does not work and the pool looks like it should be closed as well. There is a shattered window in the lobby and based on previous reviews has been shattered for quite some time. A note on the window indicates the window will be repaired in August (?). Lots of dents, nicks, scuffs, and scratches on walls and furniture. Glass doors have smudges and handprints. Hallway carpets are in need of a good vacuuming and there is torn carpet on one of the stairs. Lamps were not plugged into the correct outlets to work with the light switch in the room. Coffee maker and condiments were hidden in the dresser drawer. Last minute plans landed me at this hotel. I would not recommend this hotel to others, especially if you are planning in advance and other options in the area are available. I expected more from a Choice Hotel.
akoivu
Opinión escrita el 11 de Julio de 2021
What a dump. Pass on this place. I booked online not knowing what we were getting into. We hesitatingly checked in and went to our hot, hot room and soon noticed our air conditioning wasn't working. I went to the front desk and the young man there told me that there was nothing they can do and they wouldn't change our room.....he lied and said they were full but we had passed many, many empty rooms and when questioned he said they were for future guests! Well I booked months in advance and we were checking in on the same day as these "future guests" but he wouldn't move us into one of those available rooms?! Horrible customer service, dirty run down place. Also had to wait for the office person to even come to the front desk in the middle of the afternoon. PASS!
Kathy C
Opinión escrita el 9 de Julio de 2021
Seriously, sleep in your car before staying here. The place needs to be torn down and rebuilt. How they have maintained their marketing arrangement with Quality Inn is an astonishing feat. It’s not maintained. It’s not cleaned. The pool is a thick milky white.
Dan B