Based on 323 review
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Located in the Miraflores District, where guests can find the best shopping and financial centers in Lima. Guests can also enjoy all the tourist attractions, entertainment avenues and beautiful beaches just a few steps from the hotel. The Business Center is for exclusive use of the guests, and has the equipment for executives. The hotel offers its Sevilla style plaza where guests can enjoy various types of appetizers, sandwiches, juices, and desserts, in a pleasant musical environment.
Check-out ends at: 11:00
Well-located, very kind staff, breakfast delivered to the room
Reviewed 6 august, 2021
The hotel is located in the modern and secure quarter of Miraflores, just about a ten-minute walk from the famous Park of Love and right opposite two good cafés. It is a mid-range price hotel (three stars) and the room facilities correspond to that official ranking, but still the rooms are cosy, the blankets warm, there is hot water both in the shower and in the sink tap in the bathroom (which is not always so in Peru), air-con and heater present (so you can use any depending on the season you arrive in) and the hotel provides a restaurant with a bar where we enjoyed some chilcanos one night which were really good (the bar is open until 1 am which is great as it allows you to have a late night cap). I really enjoyed the room-service breakfast brought in by the hotel staff upon a call to the reception (the breakfast is included in the price of the room) and both my partner and I found the staff extremely helpful in every single respect, when we needed more clothes hangers (I do not always travel light), a bulb change, an iron borrowing, a help with a personal item delivery which arrived when we were having a lunch out, and much more. The staff was always ready to help out. I could practise yoga in the room as it was big enough and the hotel staff also allowed me to practise in the hotel lobby in the evenings which they cleaned spic and span just so I would feel comfortable with placing my mat down on the floor. We were allowed to park our car at the hotel premises free of charge. I really have just words of recommendations for this hotel.
Nice hotel and great service!
Reviewed 11 june, 2021
I had an excellent time staying at Hotel Santa Cruz. The hotel is in a good location, the rooms are nice and clean, and the price is a great value But the best part of my stay was the excellent service that I received from Percy, the daytime front desk manager. As an English-only speaker it is important for me that there is somebody working at any hotel I stay at who speaks English. Not only does Percy speak English, he is also incredibly communicative via WhatsApp. It made it quick and easy to coordinate housekeeping service, room service, and anything else that I needed help with. Percy also kept me up to date via WhatsApp with helpful information about the Covid-curfew, and other important local information. If you are looking for a nice comfortable place to stay in Miraflores with a helpful staff that wants you to have the best stay possible, I cannot recommend this hotel enough. They also have 24 hour security.
Reviewed 22 january, 2020
In all very satified! Ratio price/quality, great and helpfull staff. Walking distance to numerous restaurants and cafés. Never had to wait on uber longer then three minutes. Good food and cocktails served in hotels restaurant.
It’s ok - but try to book the top floor rooms
Reviewed 15 january, 2020
This is a fairly average hotel so OK Laundry and rooms clean The bar is great and Walter is a great host Other than that it’s nothing special but likely to be a starting point for organised trips where groups are booked here prior to departure through Peru If you can - book direct - save about 25%
Good access to tourist places and breakfast. Good rooms
Reviewed 6 january, 2020
Came here for start of holiday overnight with group and found it good/average in all areas. Breakfast was particularly good and the showers less good (cold). Good reception service.and access. Good TV.