Sandals Royal Caribbean Resort & Private Island

Starting at

$ 998

TripAdvisor Review

Based on 7641 review

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This resort hotel is nestled on the northern shores of Jamaica about 15 minutes east of Sangster International Airport and approximately one and a half hours from the world famous Dunn's River Falls in Ocho Rios. The tourist centre is around a 20-minute drive away. The hotel is renowned throughout t...

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Property Info

This resort hotel is nestled on the northern shores of Jamaica about 15 minutes east of Sangster International Airport and approximately one and a half hours from the world famous Dunn's River Falls in Ocho Rios. The tourist centre is around a 20-minute drive away. The hotel is renowned throughout the Caribbean for its exclusive refinements and comprises a total of 186 rooms with 14 suites. Disability-friendly rooms are available. Constructed in Georgian style, the main building recalls the British traditions of a bygone era. The lobby area offers a reception desk manned around the clock, a sa...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    5085

  • Very Good

    1456

  • Good

    573

  • Reasonable

    290

  • Bad

    237

Travelers profile
  • Business

    38

  • Couples

    5751

  • Solo travel

    19

  • Family

    269

  • Friends getaway

    290

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Disappointed

Reviewed 17 january, 2022

This was our 15th time back to SRC, taking into consideration the pandemic it was not what we expected. Service was below par and the servers were slow and either rude or very disrespectful. Food in most restaurants was below their normal standards, Food was tasteless, cold and very inconsistent. The only thing that made our trip worthwhile was our two amazing butlers who always went above and beyond. Duwayne and Rayo we thank you for your service and you both always tried to iron out the glitches and problems. The only reason we will return is because of the some of the staff that went out of their way to make our trip memorable. Dawn Smith the GM is always there to make sure things are running smoothly . Kaye the loyalty management is also one of the best she's always checking in on her guests to make sure things are going smoothly .

Theenglishquebecers

Another Stellar Royal Vacation

Reviewed 16 january, 2022

There are many reasons my husband and I continue to come back to Sandals Royal Caribbean in Jamaica. Excellent service, dining, ambience and overall experience cannot be beat. Like many, we had to forego our trip in 2021 due to COVID restrictions. But this year we were happy to be back and to see many improvements on the property. New restaurants, new accommodations in place of the old tennis courts, and many refreshed rooms. The reason we spend the money for the trip is to relax and Sandals employees deliver every time. From poolside service and room service to table service in the restaurants and Club Sandals concierge service, if we had a request all we had to do was ask and it was granted. The Sandals customer service brand is lived by every employee and we are so thankful to them all. Special thanks to these wonderful folks who wnet above and beyond to make our vacation extra special: Cici and Kim in Club Sandals, Carissa and Tracy Ann at poolside, Davroy in Jardinere, Kawayne our island cabana concierge, and Patring our couples dinner server. Stop thinking about taking this trip - book it! You will be so glad you did!

AmyandRon

Don't miss this opportunity, treat yourself!

Reviewed 15 january, 2022

My husband and I just returned from an amazing honeymoon at Sandals Royal Caribbean. We can NOT express enough how perfect this vacation was. First, if you are considering the Over the Water Bungalows, GO FOR IT! We were blown away! From the second we stepped off the plane everyone greeted us and were extra welcoming when they heard it was our first time in Jamaica. Upon arrival at the resort, we got a tour and were overwhelmed with the stock of drink options in our room - water, juice, soda, coffee, tea, beer, rum, vodka, gin, wine, and champagne. At first, the butler service felt a little uncomfortable but we quickly adapted. We were pleasantly surprised daily by handcrafted cocktails brought to our door at noon (without even asking), delightful afternoon snacks, in-room food service (better than the hotel room-service you are thinking of), and being greeted outside our door with drinks as we were escorted to the restaurant. After dinner we would find mini desserts and sometimes a bubble bath waiting in the oversized, ceiling-less, star-gazing tub. If you have the opportunity to request a butler, pick Zoe and Jazzy (who strictly serve at the bungalows or villas) and tell them "Wah Gwaan"! They both helped make our trip more than what we could have imagined. Other amazing people we met and hope to see next time include: Errol (bartender), Glennton (overnight island chef), Simone (ferry captain), Garfield (server), Mikis (giftshop/tie-dyes), Winsome (gift shop), and Rosan (housekeeping) and so many more. Everyone we encountered made us feel like friends. By the end of our seven night stay, we felt like we knew half the island. Everyone was so cheery and wanted to make sure you were having the best time. The employees were constantly walking around singing or dancing and just happy to be alive. We will definitely be back!

JackiSchell

Jenna & Mandy Smith

Reviewed 15 january, 2022

What an amazing trip! We could not have chosen a better place to spend our honeymoon. We were taken the best care of from the moment we arrived to the minute we left. Our butlers Nicholas and Melissa were both wonderful hosts. We loved the little surprises they left in our room like snacks or a hot bubble bath. They made sure to give us our space as we were on our honeymoon but also made sure we were well taken care of the entire trip. We are looking forward to having them with us on our next trip. So happy to have enjoyed our first of many sandals vacations, Cheers!

jennasJ8184CG

First all inclusive trip

Reviewed 15 january, 2022

This was my first all inclusive trip and I believe I am now spoiled. The employees were awesome and very friendly always greeting you and so gracious. They know how to treat their guests. Would do a return visit!

Cheril54452