Our butlers truly made this an unforgettable anniversary trip of a lifetime ❤️
Reviewed 28 July, 2021
We stayed in the over water bungalows for 4 nights this July. From the moment we stepped off the plane, we were treated beautifully. Sandals arranged for Club Mobay to escort us from the plane thru customs and to our car driver. The ladies were kind and welcoming. Our driver was very welcoming as well. The car was clean, cool and we felt very pampered in this first hour! Within the hour , from the plane landing , we were at the resort. Makiko, one of our butlers , was waiting for us. While she had a mask on for covid precautions , she smiled with her eyes. She showed us thru the property and we boarded a boat to have a lunch on the island while our room was being finished . After an amazing and casual lunch of jerk chicken and pork with our feet in the sand, we were ready to see our bungalow. It exceeded our expectations! Our bed was decorated for our love . Something they do each day in a tasteful and beautiful way. As Makiko explained how the butler service works, we realized we were going to really be pampered. While we were there , Champagne was always chilling , delicious snacks were delivered just when we would think to be hungry., lots of little touches and thoughtful ways to make each day special. The next day we were sad to lose Makiko, how could anyone be as good as her? Well, then we met Chad. He greeted us with a fresh beautiful breakfast on our porch. A spectacular way to begin our day. He arranged dinner plans and helped us to take advantage of the day best. Need beers by the beach, Chad is there, need fresh beach towels, again done before we think to ask. I worried that it would hard for us to use the butler service. My job is in service and it’s hard to allow yourself to be served in this way. But I let go and let Chad and Makiko do what they do best. Each day was truly wonderful. This is truly what set our vacation apart from previous experiences. These two made our trip feel like a dream, I can’t stress enough how much this made our vacation beautiful. My husband and I were able to relax and reconnect and let romance do it’s thing. Usually I am having to manage things . They manage everything. Literally every detail. Perfection on the Butler service Sandals!
Snorkeling and beach- we snorkeled every day around the island and the bungalows , good fish, we saw lots of lobsters! , there is a service to go further out every day, which if we had one more day, maybe. We were just so content with where we were. Beach smaller but perfect and the water was clean and clear.
Food and drinks The food was very good, I will say the snacks and breakfasts in our bungalow were my favorite! Drinks were mainly Prosecco , beer and Maker Mark was kept stocked in the room. Makiko and Chad would bring us interesting concoctions a few times a day, always just what we needed, well, or wanted! My favorite was a vodka lemonade. Very refreshing and not too sweet.
Entertainment - fun and lively! The singers were my favorite to watch, such talent. The only, and I mean only thing we didn’t like was one night after a fun comedy skit, they had music play thru headphones and you danced. We called it zombie dancing! I love live music , not about to put on headphones, we came here to unplug. This was a thumbs down. But many did seem to like it and maybe we are just old , lol!!! So we went back to our bungalow, and sat in our loungers sipping drinks and watching the stars.
Was my favorite night! Thank you Sandals Royal Caribbean and most of all, thank you Makiko and Chad for a wonderful and relaxing time in Jamaica and making us feel welcome and so refreshed!
Sandals Royal Caribbean
Reviewed 27 July, 2021
The most relaxing vacation I have ever taken… The staff was the best, felt like family, I want to mention some of the entertainment staff, Warren, Crystal, Riri and many others went out of their way to make sure we, a group of 8, had the best time ever and we did.
Not our honeymoon
Reviewed 27 July, 2021
Staff professional , helpful and kind is the only positive. Pictures speak a thousand words. We are so upset and hoping for a full refund and immediate flight out. We were shocked the minute we stepped foot here and hopefully will be refunded our money and an immediate flight out.
Worth waiting for
Reviewed 27 July, 2021
We have wanted to go here for about 7 years. We finally took the plunge and booked the trip. It was far beyond what I hoped. I wouldn't necessarily recommend going on the excursions because there is so much you can do at the resort itself and most excursions take an entire day from your trip, but the Scuba Diving one was very much worth it. By the 3rd day we had already booked our trip for next year. This was for our 25th wedding anniversary and it was perfect. I recommend getting a butler suite. It made things that much better.
Staff were AMAZING!!!
Reviewed 26 July, 2021
Devon the bartender was great! He went out of his way to make us enjoy the time we had in Jamaica. My husband and I would come back just to see him!
Monique was also terrific, so very nice! She’s got talent too!!!
We can’t say enough was amazing service we received, so friendly!