Based on 138 review
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Centrally located in Monterrey, this up-scale hotel is the perfect choice of accommodation for both business and leisure travellers alike. It is conveniently situated close to CINTERMEX, the International Convention and Exhibition Centre and San Pedro financial district. In the surrounding area, guests will also find plenty of entertainment, commercial and dining options. Guests will be able to luxuriate in the comfort of their guestrooms, all of them tastefully appointed with everything that they may need during their stay. They are charmingly decorated and count with superior and modern amen...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesConciergeLuggage storage
Old and half the things they advertise don't work
Reviewed 15 february, 2019
Don't let the photos fool you, everything about the rooms is from the early 90s (including the carpet). Half the lights in the room don't work, there are two plugs in the whole room, half the switches don't do anything, and i have to scan my key card 5 times to enter my room. Then there's the pool... no one bothered to mention in advance that it was closed until further notice. But the biggest issue is that the weekend i was there, it reached the mid 90s two consecutive days. The website advertises AC as a feature, so the first night, i mentioned my AC wasn't working, and the concierge told me "it's because it wasn't hot today, so the whole hotel's AC system is off, but will be back on tomorrow when it's really hot." The next day, with a high of 96 degrees (36 c), i see the AC is still not working, so i call the concierge, and they tell me that the AC for the whole building is actually off until the summer when it gets hot again (despite what the concierge told me the previous night). They advised me to open the windows if it's too hot (again, 96 degrees outside)... so i have to stay in this 85 degree room with no AC. Was better off paying a bit more and staying elsewhere.
One Night in the Macroplaza
Reviewed 6 november, 2018
The hotel is very well located by being right next to the city center. The hotel is clean, free parking, and the service is good. I give it 4 stars because breakfast is not included and it could be nicer (such as renovations to the room and restroom). This hotel is a good choice, but one should check prices for hotels nearby because some are about the same price or less and are nicer with breakfast included.
Great location, so so room. Great staff.
Reviewed 2 june, 2016
The biggest plus of this hotel is the location and price. Its located across the beautiful Macroplaza and Barrio Antiguo, its next to the subway entry and it is surrounded by shops, malls and a few bars nearby. A place to hang your hat and move on, I didn't spend much time in the hotel but the room was basic, a little outdated but doable. Its about a $18 dll ride from the airport and the can drop you off right in front since its in the corner. I waited about 2 min for check in, they ask you for basics... passport, etc. Check out was about 5 min, they checked for extra chargers but that was it, I liked that I was able to go get a 12 pack of beer and brought it to the room without getting weird looks or someone saying I can't bring that into my room. You can spend 20-30 bucks more for a "better" hotel if you plan to spend your whole trip in Monterrey in the room but that money in Mexico can get you a really good lunch or dinner and a few shots. I don't know what you may pay but its a really good deal. I was up on the 7th floor, great views.
Not even to sleep!
Reviewed 4 may, 2015
I booked this Hotel if you can call it a Hotel based on reviews and pictures. Never again! How can people rate this hotel as it being a good Hotel. it was horrible and I ended just staying one night. The only good thing about this Hotel is the location. The Hotel needs a huge renovation overhaul for the amount of money they charge to stay you would expect better. I expected better for $100.00 US Dollars a night! I do not recommend this Hotel to anyone It was a horrible experience for me if you want something close to Centro MTY I would recommend the Sheraton slightly more expensive but worth it or even the Best Western close to Central de Autobuses even that was way better then this ugly nasty hotel!
Just to sleep
Reviewed 18 august, 2014
Excelent option just to sleep and be strategically located to main sightseeing. Pool and breakfast very límited. Price is ok. Just a few steps from Macroplaza and Paseo Santa Lucía. For dinner there are good options.