Hotel Monterrey Macroplaza

Starting at

$ 50

TripAdvisor Review

Based on 138 review

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Centrally located in Monterrey, this up-scale hotel is the perfect choice of accommodation for both business and leisure travellers alike. It is conveniently situated close to CINTERMEX, the International Convention and Exhibition Centre and San Pedro financial district. In the surrounding area, gue...

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Property Info

Centrally located in Monterrey, this up-scale hotel is the perfect choice of accommodation for both business and leisure travellers alike. It is conveniently situated close to CINTERMEX, the International Convention and Exhibition Centre and San Pedro financial district. In the surrounding area, guests will also find plenty of entertainment, commercial and dining options. Guests will be able to luxuriate in the comfort of their guestrooms, all of them tastefully appointed with everything that they may need during their stay. They are charmingly decorated and count with superior and modern amen...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyimposition of interval between guests' stays 24 hours24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesSupport for excursions / ticket purchaseTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    18

  • Very Good

    44

  • Good

    43

  • Reasonable

    14

  • Bad

    19

Travelers profile
  • Business

    34

  • Couples

    21

  • Solo travel

    12

  • Family

    45

  • Friends getaway

    15

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Old and half the things they advertise don't work

Reviewed 15 february, 2019

Don't let the photos fool you, everything about the rooms is from the early 90s (including the carpet). Half the lights in the room don't work, there are two plugs in the whole room, half the switches don't do anything, and i have to scan my key card 5 times to enter my room. Then there's the pool... no one bothered to mention in advance that it was closed until further notice. But the biggest issue is that the weekend i was there, it reached the mid 90s two consecutive days. The website advertises AC as a feature, so the first night, i mentioned my AC wasn't working, and the concierge told me "it's because it wasn't hot today, so the whole hotel's AC system is off, but will be back on tomorrow when it's really hot." The next day, with a high of 96 degrees (36 c), i see the AC is still not working, so i call the concierge, and they tell me that the AC for the whole building is actually off until the summer when it gets hot again (despite what the concierge told me the previous night). They advised me to open the windows if it's too hot (again, 96 degrees outside)... so i have to stay in this 85 degree room with no AC. Was better off paying a bit more and staying elsewhere.

Palagi9

One Night in the Macroplaza

Reviewed 6 november, 2018

The hotel is very well located by being right next to the city center. The hotel is clean, free parking, and the service is good. I give it 4 stars because breakfast is not included and it could be nicer (such as renovations to the room and restroom). This hotel is a good choice, but one should check prices for hotels nearby because some are about the same price or less and are nicer with breakfast included.

andrewlJ6492KU

Great location, so so room. Great staff.

Reviewed 2 june, 2016

The biggest plus of this hotel is the location and price. Its located across the beautiful Macroplaza and Barrio Antiguo, its next to the subway entry and it is surrounded by shops, malls and a few bars nearby. A place to hang your hat and move on, I didn't spend much time in the hotel but the room was basic, a little outdated but doable. Its about a $18 dll ride from the airport and the can drop you off right in front since its in the corner. I waited about 2 min for check in, they ask you for basics... passport, etc. Check out was about 5 min, they checked for extra chargers but that was it, I liked that I was able to go get a 12 pack of beer and brought it to the room without getting weird looks or someone saying I can't bring that into my room. You can spend 20-30 bucks more for a "better" hotel if you plan to spend your whole trip in Monterrey in the room but that money in Mexico can get you a really good lunch or dinner and a few shots. I don't know what you may pay but its a really good deal. I was up on the 7th floor, great views.

Crossonero9

Not even to sleep!

Reviewed 4 may, 2015

I booked this Hotel if you can call it a Hotel based on reviews and pictures. Never again! How can people rate this hotel as it being a good Hotel. it was horrible and I ended just staying one night. The only good thing about this Hotel is the location. The Hotel needs a huge renovation overhaul for the amount of money they charge to stay you would expect better. I expected better for $100.00 US Dollars a night! I do not recommend this Hotel to anyone It was a horrible experience for me if you want something close to Centro MTY I would recommend the Sheraton slightly more expensive but worth it or even the Best Western close to Central de Autobuses even that was way better then this ugly nasty hotel!

358nurid

Just to sleep

Reviewed 18 august, 2014

Excelent option just to sleep and be strategically located to main sightseeing. Pool and breakfast very límited. Price is ok. Just a few steps from Macroplaza and Paseo Santa Lucía. For dinner there are good options.

264pedrod