Crystal Palace Hotel

Starting at

$ 63

TripAdvisor Review

Based on 482 review

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Set within the city centre of Montevideo, this classical hotel welcomes all travellers to the capital city of Uruguay. While residing in it they will be at just 100 metres from the central Cagancha Square and within a 10-minute walk from the University of the Republic. Some of the most popular resta...

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Property Info

Set within the city centre of Montevideo, this classical hotel welcomes all travellers to the capital city of Uruguay. While residing in it they will be at just 100 metres from the central Cagancha Square and within a 10-minute walk from the University of the Republic. Some of the most popular restaurants and bars of the city are located within a 5-minute walk of the venue. The property itself also houses a convenient restaurant that can treat its guests to delicious regional dishes and some excellent local or international wines. The air-conditioned rooms are simply furnished, but come with e...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    97

  • Very Good

    227

  • Good

    113

  • Reasonable

    29

  • Bad

    16

Travelers profile
  • Business

    53

  • Couples

    145

  • Solo travel

    19

  • Family

    145

  • Friends getaway

    73

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good hotel, good price/quality relation.

Reviewed 12 october, 2017

The hotel is very good located, near to good restaurantes and all the important city places to visit. The breakfast is ok, the place for breakfast is small and not so confortable. The room was good, old fashioned but with lot of humidity odor, not good to stay too much time. The remote controls for Air conditioner and TV didn't work properly, and this is not so important but should be checked by the room service, the guest don't need to ask for this have to work things. Only two small elevator for 10 floor building so I'd use stairs instead of wait too much time.

marceloo1974

Very unfriendly staff

Reviewed 3 october, 2017

I stayed with two friends at the Crystal Palace Hotel in Montevideo. Everyrhing was fine, except the staff at the reception. They were with their phones and on WhatsApp most of the time and werent very eager to help when asked. They were also kind of rude and some of them just answered my english questions in fast spanish. I would not recommend that hotel because of the bad service.

Jey-uu

Very well located, a little old fashioned.

Reviewed 11 march, 2017

Crystal Palace Hotel is a very well located hotel, but just a little old fashioned. The hotel is OK for the price and includes free parking. The breakfast is OK too. The telefone was not working well.

renatateacher

An old and uncomfortable hotel just for sleeping

Reviewed 18 october, 2016

Uruguay is a nice country, with lovely people, enormous artistic and cultural baggage, pretty landscapes and peaceful and safe cities but the old Montevideo looks like a place suspended in time, with a cold, sad, dirty city, silent people, old and obscure streets and numerous beggars asking for money on the streets...Inside that city, this hotel is an exact extensión of that old city. Like the old city, this hotel is peaceful and safe but it is sad, silent, obscure and very uncomfortable fortable as well. I was in Montevideo for academic reasons (not for tourism) and the organizers of that event sent me to that hotel just for sleeping. The first night, I realized that the air conditioning device was wrong, the remote control of TV was wrong too (or the cable system was not operating well), the internet connection was intermittent and finally, the electronic key suddenly stop operating!!! I had a change of room... because the lock system of the door did not work anymore. In my "new" room (except the key) all the problems remain the same. The room cleaning was very good but the smell that was perceived in the atmosphere was unpleasant ... (probably the hotel ventilation system is not good because it is very old). If you look for a hotel (not so cheap) just for sleeping, it will be a choose. Next time in Montevideo I'll try to get a better lodge in a better hotel.

Marcel S

Disappointing.

Reviewed 8 march, 2016

Stayed one night only, thank heavens.! The foyer on entry is quite nice, very clean. Presents well. Terribly rude uninterested man on reception. Check out, another rude man. Seems to be a common thing in Uruguay. They don't like anyone who doesn't speak Spanish. There have been few reviews on Hotel Crystal Palace in recent times. Unsure why. Room 401 smelt like an old salami when we opened the door. Had to rush to the window and open the room up for a couple of hours. The smell did eventually dissipate and the air conditioning chilled the room to further remove the odour.. The toilet whilst claiming to be sanitised, looked like it had been used. Room was generally ok, pretty average. English speaking stations ( Bloomberg, movies ) on the TV which was a bonus. We have rarely had an English speaking station in five weeks in South America. Breakfast was nicely presented with a lot of pastries, limited hot food and the usual fruit, coffee, juice etc. There was no wifi in the room despite advertised as such. Wifi was available twenty metres down the corridor, if you were prepared to stand there, otherwise it was down to the foyer. We had two gin and tonics before heading out to dinner. Charged 544 pesos whereas we were charged 220 pesos for a litre of white wine at the restaurant. Think we ripped off. Location seems to be good, in the city centre. We wouldn't come back, but don't think it would take much to improve the place.

Steve S