Hotel VillaOeste

TripAdvisor Review

Based on 305 review

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The hotel has the customer as a starting point for everything you do, offering comfort, efficiency and quality in a unique way, by respecting their differences and individuality, and generating customer satisfaction, the valuation of the enterprise and its employees.

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Premium

Located close to the leisure area, in a reserved area with access to a charming garden with gazebo and water mirror, these apartments have a...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 1 child -

by 6 years

Immediate booking

Master

Comfort and practicality in measure. The Master Apartments are available in double, double, triple, quadruple or quintuple options and offer...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Master Triplo

This air-conditioned room features an LCD TV, minibar, desk and nightstand. The bathroom includes a hairdryer, magnifying mirror and solar w...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 6 years

Immediate booking

Master Familia

This air-conditioned room features an LCD TV, minibar, desk and nightstand. The bathroom includes a hairdryer, magnifying mirror and solar w...

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Cancellation Policy

Amenities in this room:

Max 5 adults

Max 1 child -

by 6 years

Immediate booking

Property Info

The hotel has the customer as a starting point for everything you do, offering comfort, efficiency and quality in a unique way, by respecting their differences and individuality, and generating customer satisfaction, the valuation of the enterprise and its employees.

Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Accommodation
24-hour room service
Food & Beverage
restaurant24-hour room service
Transport options
Pool Bar
Gymnasium
Pool and wellness facilities
PoolMassage Service
Business Facilities / Facilities
Meeting Rooms

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    98

  • Very Good

    139

  • Good

    40

  • Reasonable

    18

  • Bad

    10

Travelers profile
  • Business

    149

  • Couples

    29

  • Solo travel

    14

  • Family

    68

  • Friends getaway

    32

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice surprise

Reviewed 14 september, 2015

The firt time that I was in Mossoró I stayed in Thermas Hotel. But for my surprise in the second time I knew this very good place and like so much. The rooms were confortable and I liked the little pool next the bar. The breakfast pleased me too.

brunoc699

Very nice hotel in Mossoro

Reviewed 19 february, 2015

VERY friendly and helpful staff. We had some equipment for our research that we needed to move around, and the staff was almost throwing everything they had in their hands to help us. The first room we got the aircon was unfortunately leaking, after a call to the reception we got a new room with no questions asked. Only downside was that the wifi couldn't reach that room. I would go back if I came to the city again. They have a very nice garden close to the hotel and a nice pool as well.

Bent P

Good Option In Mossoró

Reviewed 30 march, 2013

I stayed in the VillaOeste for about 3 weeks. Its a deceptively big hotel, not in terms of quantity of rooms, just how spread out it is. Throughout my stay the staff were very friendly and helpful and even suffered my appalling Portuñol. For all but 2 of the nights I stayed in the slightly bigger rooms out by the garden. For the final 2 nights I stayed in the standard rooms in the main corridor between reception and the restaurant. For a longer stay the bigger rooms were definitely worth paying a little extra as they offer considerable more space and the possibility of opening the curtains to garden views. They are also a little more remote so are quieter and don't have the issue of noise from the foot traffic through the hotel as the other rooms do. The rooms were well enough maintained and furnished. The internet was free and reasonable for most basic uses. It was not really good enough for watching any live streaming events or if there was a big meeting in the hotel, it was pretty much unusable full stop. There was a small gym which is fine for basic fitness requirements and a small plunge pool with sun loungers. The breakfast was a great buffet, with the added bonus of being able to order extra hot dishes. The restaurant didn't seem to open in the evenings, but the hotel had a small cafe which offered a good range of snacks and meals as an alternative. All in all a great stay and I wouldn't hesitate in returning to the VillaOeste if in the Mossoró area again.

papachongo74

Não Recomendo!

Reviewed 7 november, 2020

Chegamos com os filhos e de cara fomos avisados que não podia ser utilizado a piscina por conta de um evento, o que nos desagradou muito pois não fomos avisados no ato da reserva, mas como estávamos muito cansados resolvemos ficar, porém ao entrar no apartamento nos deparamos com um ambiente sujo, cheio de cabelos, ar condicionado sem gelar e sem filtro! fomos obrigados a pedir o nosso dinheiro de volta e ir para outro hotel. Desagradável ao extremo!

Savio B

Hotel antigo e precisando de manutenção

Reviewed 12 december, 2019

Fiquei neste hotel a trabalho em dezembro de 2019. O hotel possui uma acústica muito ruim (se escuta tudo ao redor). A limpeza deixa a desejar. No meu quarto, apesar de ter sido feito o pedido não foram trocadas as toalhas. Tapete do banheiro foi o mesmo em todos os dias. Havia um problema no box do banheiro e a água passava para fora e o tapete permaneceu molhado. O chão encontrava-se bastante sujo. A cama do hote era bem desconfortável.

204rafaelab