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Opinión escrita el 30 de Agosto de 2021
My wife and I came to stay here after some terrible experiences at another hotel. First off, the room they gave us was incredibly clean and huge! They take many precautions for Covid, and make sure that they genuinely stand behind their offer of “let us know if theres anything you need.”
While we stayed, they discovered a very large leak coming from our shower and they needed us to stop using it. They came in to do an assessment, gave us a new room, and immediately gifted us with various gestures for our inconvenience.
All the staff has been so sweet and professional, and I’m directly giving a shout out to Jessica, Carl, and Nina who helped us the night of the incident, as well as Sean and Ryan who are usually here during the day shift.
Even though we had a minor inconvenience, our overall stay here for a couple of nights was wonderful. We already have another reservation to stay here, and we recommend coming here to anyone thats looking for friendly and reliable staff as well as a cozy stay.
Very Good Stay
Opinión escrita el 19 de Agosto de 2020
Well, stayed downtown Westchester at a tall hotel, it was so bad, i booked this one & rented a car to get there. Stayed for a few days & it was great. The Bar & restaurant were open! The pool was OPEN, the room was clean, quiet & everything worked as advertised. It is an older property so, a little updating or TLC is in order, however the staff & what was open vastly outweighed any negative. Plenty of parking, there was elevator service. Long hallways that were reminiscent of the older style of hotels. The A/C worked VERY well. The WiFi, not so much. Had issues with that & was told it was due to the storm that went through & downed lines etc that were still being repaired. Either way, they have my vote & my business even when this fake virus is over. Thanks again,
Roaches or stink bugs
Opinión escrita el 10 de Febrero de 2020
There are few hotels in mid westchester. This holiday Inn looks only to find a large roach dropping off the hair dryer and another crawling on the ceiling.when telling the woman at check out she was sure they would have been stink bugs not roaches..as if that would have been ok! So be warned! Take a few extra minutes and drive to Tarrytown with many hotel choices and no bugs!
Quiet and quite average
Opinión escrita el 1 de Febrero de 2020
Stayed while in town for a seminar
The room was quiet and clean, bathroom very small but not impossible...overall it was a comfortable room
The Kuerig coffeemaker though....
I just wanted some tea, with my own bag... so I ran water through it, not once, but 4 times, and each time got a cup with black chips of ???
I never made my tea, never liked the kuerigs, if a person made coffee, they’d not probably not see this!
Basic hotel, limited services
Opinión escrita el 9 de Decembre de 2019
I came here for an all day meeting on a Saturday. Meeting room was ok, standard style. I was surprised to learn when we had a lunch break that the restaurant was not open! As I was mobility impaired my choice for lunch consisted of a bag of popcorn. Not what I call full service hotel!