Holiday Inn Express & Suites Mount Pleasant
Starting at
$108
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TripAdvisor Review
Based on 18 review
See all
This charming hotel is in Northside. Those who dislike animals may enjoy their stay, as this accommodation does not allow pets.
More details
TripAdvisor Review
Based on 18 review
See all
This charming hotel is in Northside. Those who dislike animals may enjoy their stay, as this accommodation does not allow pets.
More details
This charming hotel is in Northside. Those who dislike animals may enjoy their stay, as this accommodation does not allow pets.
Check-out ends at: 11:00
TripAdvisor
Excellent
10
Very Good
2
Good
2
Reasonable
2
Bad
2
Business
2
Couples
3
Solo travel
2
Family
5
Friends getaway
2
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 14 September, 2021
This is one of the more updated hotels in this area. Most of the other hotels are older so that is a positive for this hotel. One of the cons I noticed was the lack of cleanliness but unfortunately this is an opportunity for all the hotels in the Mt. Pleasant area. The general lobby area was updated and has nice tile floors but they are noticeably dirty throughout the common area and especially elevator. The same applies to our hotel room. Our sheets were stained/dirty when we pulled the covers back. It appeared to be some type of bodily fluid. It was on the fitted sheet and mattress cover, so I’m. It sure how this was missed if the sheets were changed. The young lady at the front desk (AA women with glasses) was helpful and provides us with a news sheets, comforter and mattress pad. The vent hood in our bathroom was halfway attached and will fall from the ceiling if not fixed soon. Overall it’s a better hotel given the options in the area. However given guest are cautious about COVID it would help that more attention to cleanliness was implemented.
Erikafrisco
Reviewed 19 July, 2021
We stayed here after a long day of driving and was very pleased with our stay. The desk clerk was very friendly. Breakfast was the best I have had in a hotel recently. Rooms were very nice and clean. Would highly recommend this place to stay. Convenient location to places to eat
littlemuffen
Reviewed 18 June, 2021
This hotel was wonderful! Comfortable beds. Clean rooms. Delicious breakfast. Friendly staff. Well lit parking. We didn't have time to enjoy the pool but it looked well maintained. I highly recommend it! The surrounding area is nice as well.
Emily j
Reviewed 23 March, 2021
The staff that works at this hotel is very very prejudice. They Don't like are want Black People staying at this Hotel. This is the holiday inn located at 2306 Greenhill Rd in Mt PLEASANT TX. As soon as I walked in the lobby lady came out the back and clearly stated I don't have any rooms available. On the website they were showing one room available. The lady couldn't even lie with too me with a straight face. She was looking down while telling me she booked the room for her friends. This is horrible. There was another lady behind the wall May liking she was calling customer service at IHG. I was on the phone with IHG the whole time I was in the lobby while they were lying. So if your Black and passing thru Mt pleasant TX DO NOT STAY AT THIS Hotel. This hotel is for Whites only and I'm very mad. My booking had been made for 1 night and everything. Horrible staff and horrible service.
justinbR7164BT
Reviewed 20 February, 2021
We were able to get reservations at the Mount Pleasant Holiday Inn Express after our power had been out for two days in the midst of the Texas severe winter weather. I am not sure how, but this hotel still had power, water, internet, etc. We were graciously greeted by Angel, who was very helpful throughout our stay, in spite of the hotel being fully booked and not all hotel staff being able to come to work due to the snow. Angel pointed us in the right direction to get food even though many of the restaurants were closed and the others closed early. We were in a great 2-room suite that was set up perfectly for us to continue working remotely. Angel also let us stay in the same room even though we had two different reservations. Thank you for providing such a comfortable home-away-from-home during a stressful time.
margy_gonzales_136