Based on 374 review
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This charming hotel is set in Mountain View. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The null provides 24-hour reception.
Check-out ends at: 11:00
Reception servicesConciergeConciergeLuggage storage
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Reviewed 13 november, 2021
This is my first review of any product or service online. I *NEVER* write reviews. However, this experience was so very terrible that I believe I must take the time. This hotel was absolutely awful. The service was abysmal. They are running it on the thinnest dime imaginable and greatly understaffed. The housekeeping staff is not taking the masking seriously and neither are the managers. If you are not vaccinated, you will very likely contract COVID here. The room furnishings and furniture is old, dusty and sub-par and was likely in need of renovations well before COVID and the lay-out of the room sucks. The carpets have many stains. I waited for hours to get extra toiletries as what is provided isn't enough for a half-person. I was not told upon check-in that there would not be daily housekeeping and it wasted hours for me during which I thought I needed to be out of the room. Even the TV didn't work properly. I don't believe the sheets are being washed between guests as there were several blond hairs on mine and my hair is dark. I understand money doesn't go as far in Silicon Valley (as elsewhere) but this was a new low in accommodations for someone who already had a couple tough trips there. Find an alternate hotel and, if affordable, maybe one that is not on El Camino Real because it's an annoying twilight zone like street you need to keep entering and exiting from ramps. I would have checked after the first day but was only there 2 nights and lacked the time to do so.
Reviewed 30 september, 2021
Staying there so I could go to The Veterans Administration Hospital to visit another Veteran who's my cousin. It's about 10 minutes away. Miguel checked me in very Friendly and went out of his way for anything I needed. He let me check in about an hour and a half early and I requested a handicapped room and he set me right up. Plenty of parking, very clean from outside to inside. Very comfortable bed and chairs too! Even got an ottoman. Super clean bathrooms and the whole room. Next time I go to the VA Hosiptal I am definately going to stay again. I Would highly recommend to anyone! Thanks again Miguel for running and having such a Great Place to stay. One more thing nice little coffee and tea bar. Sure got me going.
Awful - unusable wifi, substandard room
Reviewed 20 september, 2021
I don't know where all the good reviews are coming from because this hotel is terrible. The Wi-Fi is pretty much unusable. I had to use my (costly) Wi-Fi hotspot just to get some work done. The front desk person said that they've had lots of complaints about it. The room is weird: dark, the window does not open, and hallway looks dirty. I certainly wouldn't stay here again
Reviewed 19 april, 2021
This is a couple of years old but if Rajneeta is still there, this review is about her and the great customer service she provided. I stayed a week at the Vue and she made the trip better because of how well she ran the place particularly, at night. Rajneeta was great and is the reason we will retun.
Safe, Convenient, Clean with Friendly Staff
Reviewed 15 february, 2021
During this Pandemic I’ve been having to fly into town for business. I was looking for a hotel near my office and did some research finally stumbling upon Hotel Vue. I was a little nervous to leave the larger Hotel chain I was accustomed to booking with however the location and reviews I found for this property enticed me enough to book a stay here. There are a few amenities that are must haves for me when I travel ( mini refrigerator and microwave access because I try to travel with my own food) so I called directly and a friendly gentleman by the name of Miguel answered. He was able to answer my questions and upon check-in I found him to be just as helpful and genuinely hospitable. My room was clean as were the common areas of the property that I saw during my stay. My room didn’t appear to have been recently updated however it was clean and still esthetically pleasing. Personally my decision to book my next stay here are based solely on how welcomed I felt by Miguel, the cleanliness of my room and the convenient distance to my office. Hotel Vue is definitely a property to consider. Thanks again Miguel for making my stay a great one.!