Buddy Hotel
Starting at
$209
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TripAdvisor Review
Based on 651 review
See all
This lovely hotel is located in Neue Messe.
More details
TripAdvisor Review
Based on 651 review
See all
This lovely hotel is located in Neue Messe.
More details
This lovely hotel is located in Neue Messe.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Luggage storage
TripAdvisor
Excellent
256
Very Good
256
Good
95
Reasonable
24
Bad
20
Business
53
Couples
318
Solo travel
52
Family
90
Friends getaway
84
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 2 May, 2021
We booked 4 rooms at this hotel in February 2020 for Oktoberfest in September. Obviously covid-19 has put everything on hold, and US citizens are forbidden from entering Germany. The hotel refused to offer a refund for our rooms, which were already at a premium rate given the timing around Oktoberfest. More than $5,000 simply down the drain. After months of trying to reason with slow customer service (reachable by email only), we were not granted refunds, and instead were given a voucher for a stay valid through 2021. However, as of 4/26/21, Germany has supposedly re-entered lockdown protocols that will last at least through June. Who knows when this whole pandemic will be behind us, but for the past 15 months and foreseeable future we have been unable to enter Germany, and obviously are unable to reasonably plan a trip this year. I highly doubt that we will realistically be able to use the voucher before it expires (and who knows what the status of Oktoberfest will be anyways) --- yet this hotel still holds our fares.
Jason J
Reviewed 17 July, 2020
I've traveled all over the world and I've never experienced such poor service. I booked to stay at their hotel but because of Covid-19 I tried to reschedule the booking for a later date. I did it months in advance as to not impact the hotel and to continue to support their business. Despite the new dates costing less than my original booking, they are taking advantage of the situation and trying to add over 100 dollars to the original booking. (And this was after they agreed to a date change for 2021 without penalty!) I've tried to talk to them about it but they have since stopped replying to emails and refuse to talk on the phone. (Call them and they tell you to email so they can ignore you!) Every other hotel on our trip has been reasonable and understanding. Not these guys. They have been very hard to deal with and still nothing has been sorted out!
Tourist827820
Reviewed 22 June, 2020
I've stayed here a few times. It's in a great location between the train station and the centre. Standard room, 1 night. It's not posh but good budget digs that are clean and comfy. I've always liked the well designed room and features here. I have and will stay again.
905
Reviewed 21 April, 2020
My friend and I (both from Australia) were/are booked in to this hotel for the upcoming Oktoberfest. Due to the pandemic sweeping across the planet we have unfortunately had to cancel our whole trip. I'm Really disappointed that this hotel has a zero refund policy. We are 5 months out from the actual dates we booked and it's still a zero refund. If you are going to book in advance I'd advise you pick a hotel that has a better refund policy.
sean m
Reviewed 12 February, 2020
Super economic in the center of the city really easy to go.with the S-line in frond of us ! very cozy room in the city center only 5 minutes from Munich platz and a lot of markets nearly ! food under the hotel and some pubs !! muller near it!!!!
Explorer574116