Pleasant Stay, But Needs Updating
Reviewed 26 September, 2021
The stay here satisfied the purpose of our visit, but they could certainly use some TLC to keep up with the times.
Check in was easy and flawless. Got checked in, received the key, and went to our assigned room. (Which is actually one of four rooms in a "pod", if you will, and the complex is made up of like 8 or 9 of these pods.) We stayed in one of their rooms with a pool and a hot tub as part of the suite.
On the plus side, the room was very quiet - once in there, it was difficult, if not impossible, to hear any of the neighbors, traffic, or anything else for that matter. We were definitely in our own little world, with no distractions, no noise, and no interruptions. The additional package I requested was waiting for us, as purchased. The room appeared to be clean, as did the pool and the hot tub. The staff we interacted with was friendly and courteous, and we had no problems with them at all. The rules were easy enough to understand, even if some of them were unexpected (for example - no guests in the room, which meant we weren't going to be able to have the in-room couples massage I had set up, but no biggie.) The pool was warm and clean and appeared to use a salt-water system as opposed to chlorine. The hot tub was not filled; we needed to fill it when we wanted to use it, which was different, but not a big deal either. Plenty of room for both of us to stretch out and just relax. The bathroom was clean and ready to use. Very large counter for the sink, and a hair dryer is included. And if you like mirrors, there are lots of them at every angle (including over the bed).
However, there are definitely some things they need to work on.
In the pool area, there were two Adirondack chairs and one ottoman with a cushion on it. That cushion had definitely seen better days, needing either some serious cleaning or just a total replacement. The mirrors in the pool area are starting to de-laminate in the corners and along the edges. Some of the paint on the walls in the pool area could use some touching up as well. And it looked like there was, at one time, stickers on the mirrors, because you could see the outlines of them on the mirrors.
In the main room, the comforter on the bed had some burn holes. The linens certainly appeared to be clean, but that comforter had seen some better days.
The wall plate covering the 5 light switches that run the pool/hot tub area had a very large crack in it where a screw had been put in too far. Picky, but still, a very small thing that is easy to fix. One of the 5 switches really didn't do anything, either - at least as near as we could tell.
There were stains on one of the night stands that should have been cleaned up or the stand replaced.
The area where the fridge & microwave sat was in need of repair as well. One of the shelves appeared to be falling down, and there was a large piece of wall trim at the bottom that was completely missing.
The two place shower was nice, but one shower head provided almost no pressure (and couldn't be adjusted), and the other one was positioned in such a way that it was almost impossible to use without bumping into the built-in tile bench that was in there.
There were only 4 bath-sized towels provided. For a room with a pool and a hot tub, a nice touch would have been maybe a few more. I've stayed in hotels with just a shower and had 4 towels.
The room, while clean, definitely had a bit of a musty type of smell to it. Not off-putting, but not as pleasant as we might have expected.
There was a gazebo outside of our pod that was available, with a fire place. That's a nice touch, but the table had bird droppings on it, there were a number of loose sheet metal screws laying around on the floor of the gazebo, and there were two spots where someone had dropped ice cream or some other sort of food on the floor and needed to be cleaned up or power washed.
So look - if you're wanting a place to get away for a night or two and just have time away to be romantic and you don't care about the small things, this place is spot on. But for the money that you're going to spend there (and you're going to spend money to stay there, as it's not cheap), the management should really spend some time to tend to the small points. Nothing that I mentioned in this review took away from the fact that we got away for a couple nights and had some quality time together. Rather, it's more of a feeling that for the money they charge, the experience should be nicer. Pay attention to the details. I can't say that I'm overly inclined to go back, to be honest. Yes, the pool in the room was fantastic. With no interruptions, it was easy to spend a lot of time in there and in the hot tub, and we could be totally "free." But there are a number of minor things, that taken together, make the experience a bit "less special."
And that's truly a shame, because all of those little things are what keeps Inn of the Dove from getting a 4 (or even 5) pip rating from me.
Trip to the Dove
Reviewed 20 September, 2021
This is my third time at the Dove, and Neither my fiancée or I have been disappointed not once. I’ll definitely be back!! I recommend anyone reading to visit as well whether for a self getaway or you want to getaway with your boo you won’t be disappointed. In addition awesome customer service from staff and a clean environment.
Deluxe Romantic Suite
Reviewed 10 September, 2021
Our stay was enjoyable and the staff was very accommodating, however smell of the room was pretty strong and prior reviews confirmed this. The rooms cleanliness was a little neglected. Nonetheless, 4 Stars ⭐️ Would stay again