/https%3A//photos.hotelbeds.com/giata/29/298411/298411a_hb_a_001.jpg)
/https%3A//photos.hotelbeds.com/giata/29/298411/298411a_hb_a_002.jpg)
/https%3A//photos.hotelbeds.com/giata/29/298411/298411a_hb_a_003.jpg)
Revisión de TripAdvisor
Basado en 137 reseña
Ver todo
Este cómodo hotel se halla en Kalamazoo Area. Hay un total de 95 habitaciones en Candlewood Suites Kalamazoo. Este alojamiento no admite mascotas.
Más detalles
Este cómodo hotel se halla en Kalamazoo Area. Hay un total de 95 habitaciones en Candlewood Suites Kalamazoo. Este alojamiento no admite mascotas.
Check-out hasta las: 11:00
TripAdvisor
Excelente
64
Muy bien
43
Bueno
17
Razonable
9
Mal
4
De negocios
53
En pareja
22
En solitario
13
En familia
31
Con amigos
10
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Opinión escrita el 5 de Julio de 2021
We stayed at this property for 6 days with our dogs. The property is minutes away from the Kalamazoo Expo Center where the UKC Premier dog show was held. The grounds were well kept and the hotel is new. It is located in an industrial park area and there was plenty of area to walk our dogs. The hotel did not stock their pet relief areas. Guests smoked pot outside (inside?) the hotel. This hotel does not have a swimming pool. There was adequate parking for our van. Candlewood Suites do not provide breakfast service. Rooms have a full refrigerator, 2 burner cooktop and dishes/silverware/cookware. We found all of the dishes in the dishwasher when we checked in. There were many disappointments - bathtub did not drain from our first shower. There was no way housekeeping could not know the tub drain was completely clogged. My husband cleared the drain himself - once pulling gobs of hair our with a snake and then with a jug of Draino. The hotel cleans rooms 1x week. On the day for cleaning on our floor, no one showed up. When I asked the front desk why our room was not cleaned I was told that they were short staffed and the room would not be cleaned. This was a completely different story than what we were told at check-in. There is no trash pick-up service. Trash containers at all of the doors were overflowing. The rooms do not have towel bars and our towels did not dry between showers. I had to go to the front desk for towels. There was no housekeeping support available. The dishwasher did not work properly. The soap container did not empty and dishes were dirty after a full cycle. We had to wash dishes by hand. The provided hairdryer was anemic, I had to use my dog hair dryer. On a positive note, new washers and dryers were installed during our stay! We will stay here next year only because of the convenient location with low service expectations.
beausmom1
Opinión escrita el 14 de Julio de 2020
Apparently it is hotel policy, not a covid-19 issue, that there is no maid service except weekly. You can trade in towels and dump your own trash. Even with new mask law announced, no staff was masked, only rare guests were and they weren't urged to do so. I won't be back...
B6286SMdianes
Opinión escrita el 10 de Decembre de 2019
I stayed here from October through Novemeber of 2019 while my family was relocating to Michigan from California. My room was clean, beds were comfy and room was nice and spacious. There was a decent sized kitchen in the room. A free laundry mat was provided.The hotel was quiet and attracted a nice crowd. There was a little convenience store provided in the lobby which was so nice. Managers Amber and Tabetha bent over backwards to make our stay easy and were always easy to get a hold of and quick to help. Truly, the whole staff was friendly and professional. I would recommend this place to everyone and will stay here again if I ever need to!!
hatestotravel207
Opinión escrita el 5 de Novembre de 2019
We arrived late to check in for a short overnight stay and the person at the front desk had to open the door to let us in. We were assigned a ground floor king room which was clean and spacious. The room is set up for extended stays with a small kitchen and basic supplies for cooking. The king bed was comfortable but the pillows were too soft and squishy. I loved the toiletries that were provided with the shampoo, conditioner and body wash being mounted to the wall of the shower. The hotel itself isn't built well to protect from noise...a garbage truck arrived early in the morning right outside the room and woke us up. Being on the ground floor...the room above us was occupied and we could hear every step, toilet flush and shower that took place. No breakfast was provided.
Lyndy M
Opinión escrita el 30 de Agosto de 2019
For the price you pay to stay here, you should happily receive daily house keeping. You shouldn't have to ask for clean towels. Although the beds are soft and the rooms are clean, for a few dollars more, you can stay at other competitive places in this market and have daily cleaning, a pool, breakfast, and often a nightly happy hour/social. IHG greatly missed the mark on this brand. This IHG hotel, does offer daily housekeeping, free breakfast or a pool. Although it offers what a Woodspring Suites does, it charges more than twice the daily rate.
cmDaffy