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Opinión escrita el 10 de Septiembre de 2021
This place is really bad. The jacuzzi tub in the king rooms do not work, but they didn't tell us. The place is old and rooms are not clean. Moldy spots on window shades. People at front desk seem lost
BLACK MOLD! DO NOT STAY HERE!
Opinión escrita el 8 de Septiembre de 2021
BLACK MOLD!!! DO NOT STAY HERE!! The rooms are absolutely gross. Bodily fluids, nail clippings, finger prints, moldy curtains, dusty, broken shower and tub, smells nasty, dim lights. GO ELSEWHERE! The front desk staff is extremely rude. Offered no solutions to any questions. They charged me twice on a 1 night stay. They told me to “figure it out.” So they robbed me of $, the property is disgusting. Plenty of other hotels to choose from. I would give this place negative stars. Sleeping in your car would be a better option then this.
Stop painting over, start over.
Opinión escrita el 13 de Junio de 2021
I understand that it is tough to get help, but the Mgr never brought that up, even after I gave her this opening. The room smelled of old smoke, (can't open window for fresh air) there was mold in the toilet, the "jacuzzi" tub was broken, spider webs in the ceiling corners, visible dirt on the laminate floor and AC vents. While walking to lobby for coffee, saw exposed wiring with a poor attempt of surface, and the main hall smelled of mold. They should quit trying to paint over, and start over..
Opinión escrita el 20 de Febrero de 2021
I stayed at this hotel lastnight with my boyfriend. It was the very dirty and outdated. We found hair in our bed, hair all over our jacuzzi tub that also did not work. I was looking forward to a nice relaxing bath but that was not possible. The shower had something in the bottom of it and was never cleaned. I called the front desk and a young man came to our room and tried to fix the jacuzzi tub, but could not. I told him about the hair and how disappointed I was. He said he would have a manager or the morning person handle it and that he could not move us. We went home early and nobody has contacted us. I have been charged a full price and still can't seem to get thru to a manger. Very very gross and disappointing.
Here for 2 nights
Opinión escrita el 13 de Septiembre de 2020
The hotel is located right on the main drag into Traverse City...sadly getting to all of the attractions we wanted to visit required a left turn onto a busy road.
The lobby is a little cramped...the front desk staff fairly friendly and helpful.
The room size and quality were very good for the price...we had a fridge, microwave oven, and jetted tub.
The bed was very comfortable.
The "grab and go" breakfast allowed us to pick the items we wanted...the range of choices was fair.
Overall, a very good experience.