Based on 277 review
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Get more of the space you need to spread out, relax or work at the smoke-free, pet-friendly Comfort Suites Myrtle Beach Central in Myrtle Beach, SC. Located close to Myrtle Beach International Airport, nearby destinations include Myrtle Beach Convention Center, Broadway at the Beach, Myrtle Beach SkyWheel, Carolina Opry and Palace Theatre. Take advantage of amenities like free hot breakfast, our 13-person meeting room, fitness center, seasonal outdoor pool and guest laundry facilities. Rooms include HDTV, microwave, refrigerator, pillow-top mattress, desk and hair dryer. Also, earn rewards inc...More details
Check-out ends at: 11:00
Not up to Comfort Suites standards.
Reviewed 14 january, 2022
I’ve never felt the need to check reviews before booking a Comfort Suites but I will from now on. I should have been suspicious when the parking lot was almost empty when we pulled in. The guy at the front desk was very friendly but was not wear a mask although “mask required” was posted. The first room we were booked into smelled of cigarette smoke. The fact that the elevator was out of service for a while was discouraging. Our second room smelled clean but I still could not stay here again.
Reviewed 29 november, 2021
First off the lady at the desk didn’t have a mask on and she was sneezing and snotting…… lady it’s a whole pandemic and it’s flu season ewww. Did not greet me at all. The tub was stopped up and no one answered the phone and I called twice.. so I had to wash in a tub of water on my feet. I had somewhere to be and didn’t want to be late so I did take the shower in a puddle of water. There was dead bugs by the air conditioner… there was a old mascara stick on the floor. I called again to have to ask for the wifi code which was on the key packet but I was not told that was the password written there. It was not busy when I came back after 2am and the phone rang a lot of times and I had to call back to finally get someone. Not to mention the phone only worked if i pressed zero the guest service button did not work. I will never stay at this location EVER AGAIN!
Spend Your Money Elsewhere
Reviewed 7 november, 2021
My boyfriend and I were recently guests at Comfort Suites located in Myrtle Beach on the dates of 11/3-11/4 for quick stay on the way to our Final Destination. We checked in around 12 am. After settling for a room that was far below our expectations. First The jacuzzis in the hotel were broken, which was what I had requested at first. After being informed I said a regular King suite was fine. We were checked into room 323. Which reeked in the odor of cigarette smoke which wasn’t properly cleaned. Assuming this is a non-smoking hotel immediately called down and was placed into another room 401. Already exhausted from working a 12 hour shift and doing Christmas shopping this was a inconvenience. Once being placed in room 401 the odor was better but it was infested with BUGS! By the time we were settled in which now is between the time of 2am. In the matter of 45 mins my boyfriend had killed 3 bugs. Also Hair was on the sheets which wasn’t ours!!! With no extra towels or tissue, I had to Also walked down stairs to receive more. At that point I was told my complaint would be placed in a group chat and the manger would be in 11/4 at 9 am. Which was a absolute LIE. 9:30 am comes I go down stairs while he was getting ready and. Long behold no manager of the name Alyssa Hodges is there like expected. I spoke to someone and she told me that the owner which is Sonya Patel would call me around 3pm once she got in. Before heading out spoke to the employee again she told me the owner would give me a 15% discount which is completely unacceptable. That’s only 13 dollars off of my stay and I was there for less than 24hours. Making it home and still not receiving a phone call from anyone. I began to get upset with the dishonesty, the lack of care and hospitality of the the stay. 11/5 I had called to hear a solution and it’s very minimum. The owner or manager NEVER REACHED OUT. Instead is talking through employees, after I was told I would personally receive a phone call. Overall the stay was horrible and did not live up to the choice hotel (comfort suite) mission statement.
DO NOT STAY HERE
Reviewed 2 october, 2021
If you can stay anywhere else, please do! This is not a three star hotel. We are currently staying here and have dealt with bloody sheets and comforter. The front desk phone doesn’t work, so any issues that you have you need to go down to the front desk in person. The icing on the cake is that we have been charged multiple times and no one seems to know how or why this happened. We still haven’t gotten our money back. This has been a terrible experience!
WORST HOTEL IVE EVER STAYED!!!
Reviewed 26 september, 2021
We came to Myrtle beach for a baseball tournament with our team, which we do every other week, we chose this hotel as an option and stayed away from the team, biggest mistake ever!!! We arrived and checked in, front counter person was polite and helpful, but then all hell broke loose. We had a group of guys staying in the room next door that must have been holding a night club in their room. It was so loud and obnoxious. They were asked numerous times to stop being so loud. They had music so loud it was shaking the pictures on the wall. Super inconsiderate and rude. The mattress was the hardest thing I’ve ever slept on. Absolutely the worst hotel in Myrtle beach, we have and do stay here almost every other week. We won’t choose this hotel ever again. We will also be notifying the leagues that play here to also not ever use this hotel again.