Hampton Inn & Suites Nacogdoches

Starting at

$ 161

TripAdvisor Review

Based on 516 review

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As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our guest rooms starting on June 6, 2020.The newest hotel in the oldest town in Texas, the Hampton Inn & Suites Nacogdoches hotel is conveniently located on Highway 59 South with ea...

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Property Info

As part of our continued commitment to enhance our property and service, we are currently in the process of renovating our guest rooms starting on June 6, 2020.The newest hotel in the oldest town in Texas, the Hampton Inn & Suites Nacogdoches hotel is conveniently located on Highway 59 South with easy access to area companies and Stephen F. Austin State University and Historic Downtown Nacogdoches. Our Nacogdoches Hampton Inn & Suites hotel will meet your business or leisure travel needs. We are a three story hotel with spacious, amenity filled rooms and suites that feature complimentary high-...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolOutdoor Pool
Business Facilities / Facilities
Meeting Rooms
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesCoffee / tea in common areasThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableQuick checkoutFree breakfastTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesBe sure to enjoy recreational amenities including an outdoor pool and a fitness center.Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    285

  • Very Good

    134

  • Good

    44

  • Reasonable

    30

  • Bad

    23

Travelers profile
  • Business

    153

  • Couples

    100

  • Solo travel

    25

  • Family

    192

  • Friends getaway

    19

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Business Stay Hotel

Reviewed 4 november, 2021

Very clean and great furnishings. The location is nice. I had a suite so lots of room to spread out and work comfortably. There is construction on the main road but nothing that impairs getting in and out of the hotel.

jbaldwin2021

Don’t stay here if you run into an issues

Reviewed 1 november, 2021

When we got to the hotel it was very beautiful all the renovations they did was really nice unfortunately all my information that was taken down was incorrect. They ended up extending my stay which they failed to notify me and we weren’t able to stay another day because we made accommodations since they said they didn’t have room so that was the first indication of something might not go well. We got to our room and we went to take a shower and it wasn’t working right. So the next morning we told the hotel about it went on to go visit my family and we got back they failed to tell us that they moved us to a different room. It was about 930 at night and we moved down to the new room and it smelt like sewer was coming up the pipes. I had a terrible migraine going on so there’s no way I could sleep in this room and the shower didn’t work in the other room. Unfortunately we had both sets of keys and The lady upfront told us we would get charge for both rooms and there was no manager in the hotel so he couldn’t talk to us. We ended up having to call corporate to handle a situation because we thought it was being handled unfairly. We didn’t know that we had one set of the keys so we ended up giving that back (no one came yo get them even though they said they would charge us) and staying in the room without a working shower but I was worried that we were going to get charged for two rooms. The next day we still don’t have much of a resolution and so I ended up calling the manager to see what was going to happen. They both said that the room didn’t smell which was not what we experienced and they ended up only giving us a slight discount because they didn’t seems like they believe us about the smell. The manager also informed us to give us this other room they had to move a customer out of their room and into another hotel so that was a charge on their expense. But how is that our fault that they had a faulty shower and that they put us in a room that smelled I don’t think that has anything to do with us and that’s something on them and if they don’t need to give that as an excuse to a customer. I will never stay at another Hampton Inn or at least this one due to the customer service and the quality of our stay.

iamlac247

Staff members lied

Reviewed 6 october, 2021

We made it a point to call in advance to ensure our emotional support animal could come with us on our trip in lieu of making other arrangements, and we were told by hotel staff that our animal would be permitted on the property. However, I was asked to leave once I arrived and hotel staff saw my dog. The staff member called my phone and told me I could not stay at the hotel and would not view the paperwork for my dog. She informed me that emotional support animals are not permitted on the property even though we had confirmed we could bring the animal on the trip days prior to our stay. I did not fight it while at the property because I was told I could call Hampton to have a refund issued. However, when I contacted the company, they refused to even consider issuing a refund because of a no-cancelation policy… even though I did not cancel my room, nor did I do anything I was not told I could do by staff members. I am extremely dissatisfied with the disservice the management of this hotel did me.

kcoll96

Great rooms wonderful staff

Reviewed 30 september, 2021

The rooms were beautiful. Food was delicious. Staff were wonderful! Upbeat and fun. We were there for a group outing with motorcycles and they were able to get us into our rooms early. All staff had smiles and a lot of energy, great stay.

Seaside44089703739

Great hotel & staff

Reviewed 20 august, 2021

Hotel looks to be remodeled. Everything was clean and new and in working order. We felt safe in the area too. Cleanliness was great. Our one and only comment was that our bed seemed well used. A bit away-backed and when one turned over the whole bed shook. But everything else was exceptional and this will not deter us from coming again. The front desk even called up to our room to make sure we were happy. We’ve NEVER had this at any other hotel. Kudos to the staff for that special touch!!!! We had an excellent visit. Thank you.

deegoadains3