Zefi

We booked 5 rooms for July 2020 paying the higher REFUNDABLE rate. Another 8 friends also booked same. With travel restrictions in place, nobody could travel out of the country. Despite having paid in full on refundable rate, Zefi have refused to refund and would only offer limited time credit. All asked for refunds as per terms and conditions of booking but ZEFI continued to refuse and now not responding at all to any correspondence from anyone. As hospitality operators ourselves, we understand the financial pressure of this year but we’ve honoured our guests inability to travel and refunded our guests. All venues should be operating with a trust account to hold guest funds for refund etc. Clearly Zefi have decided to take the money and run. Very disappointed and angry.

Amazing stay in Zefi Hotel & Suites, me and my partner spent few relaxing days there. Beautiful location still warm the end of the season. The staff always friendly and helpful,the bartenders and the waiters are real professionals! Very tasty food,lots of choices for all tastes. Our room was brand new,elegant style and spacious.For sure we go back and we strongly recommend this hotel! Amazing experience. A true vacation at its best.

We had a very lovely stay at Zefi, all the safety measures we’re taken seriously, our room was beautiful and stylish. Great tasy fresh breakfast. Highlight was the staff though, everyone always smiled and helped us with everyhting ! Definitely recommend

My wife and I have just spent a couple of nights at Zefi Hotel on our Greek island hopping holiday. The hotel itself is really very nice with a big pool and lovely style to the buildings - it looks quite new still. Our room was a good size with a small balcony overlooking the pool - it had some nice touches, particularly with the lighting and all the things you would expect: a safe, TV, comfy bed, a big fridge, good A/C, etc. Breakfast during COVID-19 was slightly odd: standing back from the buffet whilst you point out what you want and the server puts it on your plate, but it tasted good and there was a good range of food. The hotel is on a slightly busy road, but make sure you ask the receptionist about the ‘secret route’ to the town centre as this takes you down much quieter roads and down some steps. The hotel staff were all very helpful and friendly and the bar was at reasonable prices. Recommended. Naoussa itself is a lovely town with a mixture of old and new, shops and restaurants, high-end and more reasonably priced - we enjoyed the feel of the place around the harbour and the sunset, as well as the beaches close by. We ate at Ydroussa - a lovely restaurant in a ‘secret garden’ down an alleyway. Great food and service. But also ate at Souvlakia Kargas which is a fantastic and inexpensive gyros/kebab restaurant - unlike any kebab we’ve had before: delicious! Special mention to the Moraitis Winery just down the road from Zefi - amazing and very different wines. Definitely worth a visit.

There is not enough room to put your clothes during your stay. There is not even one hanger for wet towels. Jacuzzi in the room makes it suffocating humid. Aircondition faces one of the beds and is very unpleasant. No shutter nor panel for insects so that one can have the window open.Toulet extremely narrow. They rented us the room although they had lost the control for the ac and did not inform us before we got in. We had to report the issue 3-4 times before they paid attention. Manager was rude and onsulting and insisted that this was not a problem and the room was perfect. Too expensive for the discomfort of the room and the desrespect to the client.