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TripAdvisor Review
Based on 677 review
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Property Location When you stay at Best Western Naperville Inn in Naperville, you'll be in the business district, within a 5-minute drive of University of Chicago Hospital and DuPage Children's Museum. This eco- friendly hotel is 2.7 mi (4.3 km) from Saints Peter and Paul Catholic Church and 2.8 mi ...
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Check-out ends at: 11:00
TripAdvisor
Excellent
345
Very Good
183
Good
79
Reasonable
38
Bad
32
Business
188
Couples
129
Solo travel
58
Family
190
Friends getaway
52
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 14 October, 2021
Stayed at this hotel for 4 nights, while visiting area. Room had 2 double beds, microwave, frig and ironing board. Room was clean, comfortable and quiet. Hotel with walking distance of several fast food restaurants and a short drive to other full-service restaurants. 1st floor rooms have exterior access while rooms on 2nd and 3rd floor have interior corridors. Did not use fitness center, since weather was nice and there are literally many miles of sidewalk on which to walk or run. I did not see a pool and would not have used it anyhow. Breakfast buffet contained usual cereals, bread, pastries, beverages etc. Since I have to follow a gluten free diet, choices were extremely limited. On Saturday, 2 college sports teams descended on the breakfast room creating utter chaos. No fault of the hotel. If you have a special diet, like me, bring your own food as choices can be limited. No WOW factor for this hotel, but a good, reasonably priced, mid-range hotel with excellent access ot I-88 and I-355. Would I stay here again? Probably.
dsjhoward
Reviewed 12 October, 2021
Housekeeping never cleans my room when I stay there and I always ask the front desk to tell them- and they do, but housekeeping never cleans my room even though the sign says you have to ask for it....ugh just ridiculous and the owners are racist and sexist. They only hire Mexican women to do housekeeping and they don’t want black men working the front desk/ housekeeping even though they clearly need people....it’s disgusting
TruthWillAlwaysFindU
Reviewed 5 October, 2021
Rooms were ready early and were clean and comfortable. Plenty of places to set bags and suitcases. Had to move coffee pot to plug it in and make coffee but that did not bother me. It was quiet, in a great location to Midwestern University and other stores and restaurants. The back door was never locked; not sure if that concerns anyone. Ample parking surrounding the hotel and fast elevators. Small breakfast room so get up early and grab breakfast or take it back to your room. All staff wore masks, and despite signs, most guests did not. I would stay here again!
Terry S
Reviewed 4 October, 2021
My 2 BFF's and I enjoyed a quick shopping weekend to Naperville. The hotel was conveniently located to the Chicago Premier Outlet Mall, Fox Valley Mall, and other shopping opportunities. The room was clean and nicely updated.
483deborahl
Reviewed 2 October, 2021
The breakfast each day was great. The bed was massive and super comfy. I had a fridge and microwave in the room. The location and price were unbeatable. But, by far, the best part was the staff. Always happy and greeting everyone warmly. I had some documents I needed to print for work and the front desk staff went above and beyond to help me. Sorry, I don't remember names, but they were all great.
Tony G