Port of the Islands Resort is the gateway to the Florida Everglades, offering a unique opportunity to experience and appreciate its amazing eco systems.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 643 reviews
This place is anti-seniors
I made a reservation through the resort's website. When I arrived I was told that they had booked my room on the second floor and the only access was a long stair case. I am over 70 years old and in need of a hip replacement. I explained that I would not be able to negotiate the stairs. The front desk told me that they could not possibly give me a first floor room. So, I was forced to go elsewhere. They have charged my credit card for the room they could not supply. This resort is not senior friendly I advise avoiding them if you are a senior citizen.
If you are looking to get away from everything this is your spot. This is the Everglades without camping. The staff is so friendly and the pool is huge. There is a marina where you have everything you need and everyone is helpful. The restaurant food is great and they have bar with live music. I was a little worried about hearing the music late at night in your room but you can't hear them at all. Stock up on everything you need although if you need to grab breakfast you can head to Everglades City which is about 10 miles away.
Disgusting, Roaches and mold and mildew BAD customer service- Pass on this place.
We would have left if we could have found another place that had rooms. Roaches! Mold and mildew all over the bathroom. The bathroom sink is ready to fall off the wall. Looked like the pictures were stolen off the wall there were only hooks on the walls. A/C sounded like a plane taking off. Ceiling Fan made a tick tock click noise and was held still by a piece of card board. The blinds on the door for privacy were a joke. Pool hours the first night (Friday) were until 7 then the next night was 5. A Saturday night and beautiful evening at that. No rhyme or reason in our minds but a person who worked there said because he was leaving and he had to lock it and he wasn’t getting paid to stay extra. A lot of people had to leave the pool. Horrible customer service for a resort. The bar gave us a hassle for wanting to put two tables together since we had 4 people (they were very small tables and it would have been difficult to all get food for 4 people on the table). We just want to do this so we could eat with some room to move. We were very willing to put them back as soon as we were done and sit at one table. It was 530pm and they gave us a big hassle because they had a reservation at 8pm. They did let us do it but seriously the hassle to go it was ridiculous.
This resort is a great getaway for the value! We enjoyed the relaxing experience and the beauty of the marina. The hotel staff is very welcoming. The room was clean but needed some minor maintenance. We will definitely return!
This resort was clean well maintained resort. Staff was amazing. Ver responsive and accommodating. I would recommend this place for families with children and also couples for a get away. Take a chance you won’t be disappointed.