Port of the Islands Resort is the gateway to the Florida Everglades, offering a unique opportunity to experience and appreciate its amazing eco systems.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 629 reviews
Reservation department very accommodating
Because of Covid-19 we cannot start our planned trip from Germany to Florida in November 2020. We had booked 5 rooms, a non-refundable rate, but we still got a full refund from the hotel. Many thanks to all responsible employees - we are very happy - see you at a later date!
Okay, I've stayed at other Sunstream properties and I've always enjoyed then. Clean, well located, up to date and friendly staff. I expected the same from Port of the Islands and thats where the adventure begins. From the website it apperars that you'll be staying in a classic style room in the main building. French doors opening on the veranda to enjoy the evening air. That's not what we got. We got a second floor walk up overlooking the bait shop and fire station. This is a building that also has owners in it. People who live here. People that park their broken down crap box vehicles right outside the door where you get a chance to look at them for the length of your stay. So the room has a queen bed with no headboard. The sheets and linens were new once upon a time long, long ago. The mattres has seen better days and nights. The bathroom is several shades of mold along the shower and baseboards. OK, so first impressions aren't great but we'll start our "adventure" by going to the pool. The pool area is probably the most recent upgrade and isn't all that bad if you can overlook the worn out furniture and pig sty bathroom in bldg "C" (use the main bldg) Hanging poolside was okay if you stayed away from the fence area on the North side where the wasp nest in the utility access box seemed to grow bigger everyday. Well, we checked in on a Monday and the restaurant and bar are closed Mondays. The nearest place to get antthing to eat or drink is going to be 10 or more miles away. There is nothing nearby. So we went out Monday and thought we'd open the windows to take advantage of some fresh air while we were out. Upon our return the mosquitoes had taken over, there are no screens on the windows and we had a swarm the took awhile to get rid of and swat away. Lesson learned - don't open the windows- ever. So Tuesday rolls around and the sun is coming in the window and we notice the other bugs, not mosquitoes but ants. Thousands of them on every surface. I know they didn't come in the windy because they don't have wings. I avail myself of a bottle of cleaner with bleach and I wipe down every surface in the room as well as the floor. The towel I used came up black with dirt when I was finished. You'd think that would help with the ant problem and it did for 40 minutes or so and they all came back. Time to get out, we walk over the main bldg for breakfast. Breakfast is about as basic as a breakfast can get and I was pretty skeptical of the milk. So we head out to check out the area and it becomes clear that you are in a swamp and there is not a lot of stuff to see or do unless you want to hike, birdwatch and explore swampland. Personal prefernce and not the fault of anybody but me. So it's Tuesday night and both of us are thinking we should probably cut our stay short by two days and go elsewhere. When I mention this to the woman who was apparently the Manger she told me that well, you can do that but you're not getting anything back. Okay I asked, what if we transfer to another Sunstream property will get some credit towards that resevation? "no" I was told. OK, live and learn. Well the next couple of days were spent mainly poolside. This area and the restaurant and bar close up about 9. Thank goodness we brought plenty of beverage and snacks with us. Never mind the abundace of burned out light bulbs, the horrid conditions of the pool bathroom and the bugs that every other property seems to manage without difficulty. Forget about the Grand Lobby that goes to waste as a matter of fact just forget about staying here at all.
Place caters more to people staying a long period of time in the villas and at the marina
Room was fine. Closest place to Everglades City with the Sefood Festival going on (great event). Breakfast buffet did not have much to offer. Restaurant was not open on Monday - fortunately I could buy a sandwich at the small store at the marina. Went to use the bathroom near the pool - lights wouldn’t go on and no toilet paper. Staff was polite and helpful.
Decent, one night stay
This resort is a great option when you are looking for a decent, cheap place to stay while visiting the Everglades. Yes, the resort is kind of outdated and the rooms could use an update, but overall, it has some great additional facilities to offer. The pool area is nice, the gym is relatively large for a resort, and the restaurant (Anglers Cove) is not too bad either. There are plenty fishing spots around the resort, but don’t forget to bring some bug spray. The whole place inside-and-out is well equipped with mosqitoes.
Great value for money
This hotel is fairly basic. It does have a pool which is not heated. The rooms are pretty utilitarian but they do have a kitchenette. Breakfast is also what is becoming the US minimum ( cheap sliced bread, boiled eggs, bagels etc). Nothing worth looking forward to. Where the hotel scores big time is its room rate v Marco Island. Marco will clean you out but thus place is about 3 times cheaper. There is an approximately 20 MN drive to Marco but if you do this you can spend the day on the beach, have a nice meal and get back without paying the outrageously high hotel prices. So if you are looking to do the western Everglades and Marco this is the place for the cost conscience.