Based on 284 review
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This lovely hotel is situated in New Braunfels. Fairfield Inn & Suites by Marriott New Braunfels offers Wi-Fi internet connection in communal areas. null will appreciate the 24-hour reception. Fairfield Inn & Suites by Marriott New Braunfels is provided with all the necessary services and amenities for a successful business event.
Check-out ends at: 11:00
Pool and wellness facilitiesIndoor pool
Business Facilities / FacilitiesBusiness Center
Reviewed 26 june, 2021
Average hotel option. We selected this hotel since it was close to Schlitterbahn water park. Hotel looked nice and was clean. In the evening it only had one staff person, he was extremely friendly and helpful but seemed to be spread pretty thin running the whole place by himself. The pool area was dark and water cloudy. Hot tub was out of order. Housekeeping didn’t do much, pretty much just picked up the soiled towels and left us only one clean towel. Didn’t refresh beds or any toiletries. We had to go bother the busy front desk guy each night to get extra towels since we were in a 6 person suite and housekeeping thought we all wanted to share 1 towel. Free hot breakfast was excellent!
Don't Bother! Horrible hotel & staff!
Reviewed 19 june, 2021
Where do I begin! The hotel maid staff walked out on the management two days prior to my arrival. I was never notified. My room was not cleaned, the bed sheets not changed and the air-conditioner did not work. They had a large group of teens who were for a music show and played in the hotel lobby. Horrible food. The computer is a mess and logs you out after 3 minutes. A terrible hotel. NEVER STAY there! I spent over $400 dollars for a filthy, hot room with no service, and loud noise! Outrageous prices!
Reviewed 7 may, 2021
I am now covered in bed bug bites from staying in Room 407 on 05/02/21. Ultimately, the hotel management won't cop to it and I didn't take pictures so I have no proof except for what I saw and experienced. If the bugs are in one room, they are in many rooms.
Convenient location, helpful front desk
Reviewed 12 october, 2020
The hotel location is good for us to spend one day in Seaworld and the 2nd day on shopping. Facilities are in good shape. Front desk are polite and accommodating requests. Low rate for either cash or points redemption. This is a solid selection for traveling around San Antonio, San Marcos, and Austin area.
Very pleased with this hotel!
Reviewed 12 august, 2020
We have stayed at MANY hotels in this area. This is my favorite so far! Great location & staff. We loved the private river access for hotel guests only. It was a quite portion of the river that was great for all ages of the family, without having to worry about children seeing anything inappropriate by adults floating by as MOST of the river has. There was a nice covered outdoor kitchen & pool available as well at the sister hotel where river access was at.