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TripAdvisor Review
Based on 412 review
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Get together at the Clarion Hotel and Conference Center Harrisburg West in New Cumberland, PA. We are conveniently located near Harrisburg and numerous local points of interest. Our conference center hotel offers great event space,laundry services, a fitness center and indoor heated pool. Be sure to...
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Get together at the Clarion Hotel and Conference Center Harrisburg West in New Cumberland, PA. We are conveniently located near Harrisburg and numerous local points of interest. Our conference center hotel offers great event space,laundry services, a fitness center and indoor heated pool. Be sure to take advantage of our free WiFi, free hot breakfast, too. Each smoke-free guest room features a flat-screen TV, hair dryer, coffee maker, desk, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Elevator
Luggage storage
TripAdvisor
Excellent
97
Very Good
82
Good
61
Reasonable
74
Bad
98
Business
98
Couples
54
Solo travel
16
Family
140
Friends getaway
49
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 13 July, 2021
We have stayed at this hotel several times in the past and it's always been a nice hotel. It has been 3 years since we've stayed and we were surprised to see that it has started to go downhill. Wallpaper and carpets need replacing. Security doors into the hotel were left ajar because they didn't shut correctly which voided the "security." The staff were nice and friendly but the hotel needs maintenance. I wouldn't say this hotel is horrible but we will stay else where next year.
lindamW7561ZH
Reviewed 28 June, 2021
Booking was great, checking in was great. But when we went for breakfast a lot of things had runout (waffle mix, plates, napkins, juice) so I asked the front desk and she was really annoyed by me telling her if we could get more. Mind you breakfast is over at 9:30 and we went down at 8. “Breakfast” is just coffee, juice and waffles, so my family and myself were a little bummed off because we thought there would be more. That was the only bad part of our stay. Other than that, everything was nice and clean.
Gabrielamx33
Reviewed 28 June, 2021
DO NOT STAY HERE! Pictures and advertising are false. Their pool is closed for the season (due to COVID). MGT of this hotel is using COVID as an excuse to not open their pool and offer very limited breakfast (a waffle and coffee); however no one on staff is wearing a mask or taking other COVID precautionary measures and other Clarion/Choice Hotels have their pools open. Is it better to have a crowd of people in a small corner waiting for 1 waffle-maker rather than serving the advertised breakfast? Additionally, this property is not newly renovated, bad plumbing and clogged toilets, holes in drop ceilings plugged by tissues, stained textiles such as curtains, shower curtains and ceiling, bugs and debris in hallways, courtyard in rubble, worn furniture, unkept lawn, and broken doors (interior and exterior with no security) are just a few problems. Pictures on websites are NOT ACCURATE. This hotel is priced very high for what the customer gets. I waited an hour for the desk to find a TV remote for my room, minimal staff causes long delays in receiving service. NEVER staying here again!
msump
Reviewed 21 February, 2021
I stayed here a few months ago and it felt like a brand new hotel then this time the room fell short in every way. Holes all over the curtains. Writing in the shower on the walls, and a bed that was far from a queen which is what I paid for.
801stevenp
Reviewed 17 February, 2021
Booked this hotel for a ski weekend at Round Top. The room was for the most part clean and comfortable. A few spots on the walls and the bathroom door hinge was coming off the wall (lol). The walls are thin too. I'm mainly writing this review to commend the awesome front desk manager. I don't remember his name, but he was very prompt and helpful with any questions we had. Also, he was able to move our room for us no problem when our neighbors were a little too loud. I might try the La Quinta Inn across the street next time as it looked a little nicer and more welcoming.
blaire345