Eldorado Hotel & Spa Santa Fe

Starting at

$ 231

TripAdvisor Review

Based on 1823 review

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This grand hotel is conveniently located near the Historic Santa Fe Plaza, right on downtown, offering the perfect embodiment of the spirit of the city and all it has to offers for travellers around the world. Santa Fe Municipal Airport is 17 km away. The establishment is one of an award-winning lux...

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Property Info

This grand hotel is conveniently located near the Historic Santa Fe Plaza, right on downtown, offering the perfect embodiment of the spirit of the city and all it has to offers for travellers around the world. Santa Fe Municipal Airport is 17 km away. The establishment is one of an award-winning luxury and unexpected delights set the stage for an enchanting visit. The hotel welcomes guests to come experience the luxurious accommodations and amenities including on-site restaurants and bars to taste the most exquisite menus, a roof-top pool to unwind while guest admire the views and more than 20...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    907

  • Very Good

    489

  • Good

    240

  • Reasonable

    104

  • Bad

    83

Travelers profile
  • Business

    416

  • Couples

    640

  • Solo travel

    99

  • Family

    298

  • Friends getaway

    182

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

We would stay here again in Santa Fe.

Reviewed 20 november, 2021

Very nice,clean, dog friendly and welcoming . Well located. Helpful front desk staff . Only stayed one night on a road trip but would stay here again. Easy walk to everything in downtown Santa Fe. The wrote our dogs name on the welcome board. Nice.

R2002

Wonderful and Family Friendly

Reviewed 14 november, 2021

We had such a wonderful stay! The staff is extremely friendly and accommodating. We requested a crib and it was high quality - an actual crib, not a pack and play like most hotels. It was clean and in a great location- walking distance to plenty of restaurants. We have recommended this place to our friends and family and look forward to staying here again!

E D

Lots of Positives at The El Dorado

Reviewed 3 november, 2021

Check In Grade: B - We notified the front desk, via text, that we were arriving at 7:00 and they communicated back to us immediately. Drive down the ramp, next to the elegant stairway entrance for Valet Parking. There was only one attendant, who was busy, but kept up with lots of energy, enthusiasm and communication (via two-way) for the porter to pick up our luggage with caddy. Front desk associate was very friendly, with excellent communication skills, describing our room (meeting all my pre check-in accommodations) and alerting us that the restaurant and bar would be closing at 9:00 p.m.. Nick was the only porter available, and was outstanding getting our bags from the garage to the room by 7:25, and accommodating our request to light the fireplace within 15 minutes. There was no room menu so my wife requested one, which was never delivered. Hotel Room Location & View Grade: A+ Truly outstanding top/fifth floor corner room view of downtown neighborhood and surrounding mountains. This is the reason why we booked The Eldorado. You also can't beat the short walking distance to the plaza, shops, restaurants, and cathedrals. Room Furnishings Grade: B The desk/chair/flat screen/console dresser/coffee & drink cabinet were all great. There were added electrical outlets on the desk and one night stand for easy charging. For the room price the drapes and curtain are in need of an upgrade. The brown suede chair looked worn down and had stained arms. The refrigerator was x-large but made a faint humming sound. The room safe is located at the bottom shelf of one nightstand... WARNING, it is not bolted down and could be picked up and carried away. The highlight was the natural fireplace with an abundance of wood provided by Nick both nights of our stay. The warmth, crackling, wood smell, and coziness it provided after a long day made the evening/bedtime very relaxing. King Bed Mattress & Pillows Grade: A+ Truly Exceptional Comfort and Sleep Quality! Bathroom Shower/Vanity/Toiletries Grade: A+ Lots of hot water provided by a full flow shower head. LATHER brand exfoliating bath and facial soap bars, along with shampoo and rinse, were top class! Plenty of thick towels and bathrobes added an exquisite touch. Conclusion: I researched and read a lot of reviews on The Eldorado and neighboring downtown hotels, before booking a room on our first trip to Santa Fe. I believe that some of these reviews were harsh on The Eldorado concerning staff shortage, housekeeping, room temperature during the summer, limited hours for dining/drinking, and amenity fees. The staff, though limited. were professional and courteous. The lobby, front desk and gift shop vibe was contemporary, with personnel having great personalities. I received a special "welcome back to travel" offer when looking into booking, that discounted the room rate. The Eldorado met and exceeded our expectations (excluding the few drawbacks mentioned above), and I recommend it for; location, value, sleep and shower quality.

brassychicago

Not designed for older travelers

Reviewed 30 october, 2021

The furniture in the lobby is very low to the ground. Ideal for hipsters but not comfortable or easy to get out of. My room was freezing cold. They lost my luggage Served a Caesar salad with no dressing. Room was very uncomfortable Not sure how this place earned diamonds

PokeysMainMom

Beautiful Hotel

Reviewed 26 october, 2021

Our stay at El Dorado Hotel was amazing! The staff are very friendly and helpful. The location of the hotel is great, the pool is so relaxing and beautiful. We will most definitely be staying here again.

sharrons387