Hilton New Orleans/St. Charles Avenue

Starting at

$ 180

TripAdvisor Review

Based on 1601 review

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The following services and amenities are available, but with reduced service: Business Center, Fitness Center, Breakfast, On-site Restaurant(s), Room Service, Valet Parking.The following services and amenities are currently not available: Concierge, Executive Lounge.The Hilton New Orleans/St. Charle...

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Property Info

The following services and amenities are available, but with reduced service: Business Center, Fitness Center, Breakfast, On-site Restaurant(s), Room Service, Valet Parking.The following services and amenities are currently not available: Concierge, Executive Lounge.The Hilton New Orleans/St. Charles Avenue hotel in Louisiana is located in the heart of the New Orleans Central Business District, three blocks off Canal Street and blocks from the world- famous French Quarter and Bourbon Street. This landmark building was built in 1926 as the Masonic Temple and was the second high-rise to be built...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inCoffee / tea in common areasThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTreat yourself with massages, body treatments, and facials. Additional features at this country house include wireless Internet access (surcharge), concierge services, and barbecue grills.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this pension include complimentary wireless Internet accessBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesRelax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden.Relax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and gift shops/newsstands. Getting to nearby attractions is a breTake advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and gift shops/newsstands. Getting to nearby attractions is a breTake advantage of recreation opportunities including an outdoor pool and a spa tub. Additional amenities at this aparthotel include wireless Internet access (surcharge) and tour/ticket assistance.Business centerTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.restaurant

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    613

  • Very Good

    431

  • Good

    255

  • Reasonable

    155

  • Bad

    147

Travelers profile
  • Business

    485

  • Couples

    443

  • Solo travel

    58

  • Family

    333

  • Friends getaway

    155

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Not so much

Reviewed 21 november, 2021

For about 300usd a night I had higher expectations of this hotel. The rooms are a nice size and the staff is friendly and accommodating. However, there was hair in our bathtub and bathroom that did not belong to anyone in my family. We were also never told in advance that you have to make housekeeping arrangements the day before prior to 8a. So the first 2 days we had to go without. In addition we had a couple of creepy crawlers (roaches) in our room so you may want to leave your luggage outside for a day or so upon your return home.

kiaracason

Great staff with great customer service!

Reviewed 21 november, 2021

Was very happy with the all around customer service from all the departments. Front desk was very helpful and kind. Very clean and comfortable accommodations. The meeting and banquet staff were great to work with! Very accommodating and helpful!!

Denise H

Perfection!

Reviewed 20 november, 2021

Tiara, the front desk hostess took time to write down her recommendations for dining and activities. The valet and other hotel staff greeted us with warm smiles and salutations. The room was very clean and beautifully decorated. The location was within easy walking distance of the French Quarter.

suziejoh

Clean room secure location and friendly staff

Reviewed 19 november, 2021

Met or exceeded all of my needs. I was a little nervous staying here solely based on the reviews but didn’t experience any issues. Had a great corner room that was clean and everything was in working order. I found the front desk staff to be friendly and hospitable. I would return.

Scott T

Liked it

Reviewed 16 november, 2021

I didn't have any of the issues mentioned in many of the negative reviews, although I was nervous reading about the cleanliness issues. The room we were in was very clean and everything was in good working order. It is a medium sized hotel within walking distance of almost everything(although not much within a few blocks). Housekeeping came every third day, but they were able to give you towels or anything else you would need on request.

adam w