Best Western Plus Arena Hotel

Starting at

$ 241

TripAdvisor Review

Based on 795 review

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Discover the best of New York City at this Brooklyn hotel- 100% non-smoking, close to the Brooklyn Children's Museum and the Brooklyn Botanic Gardens. The Best Western Plus Arena Hotel, a newly-constructed hotel, is committed to providing guests with friendly customer service and comfortable accommo...

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Property Info

Discover the best of New York City at this Brooklyn hotel- 100% non-smoking, close to the Brooklyn Children's Museum and the Brooklyn Botanic Gardens. The Best Western Plus Arena Hotel, a newly-constructed hotel, is committed to providing guests with friendly customer service and comfortable accommodations at an unbeatable value. We feature spaciously-appointed guest rooms, each complete with free wireless high-speed Internet access, 42-inch LG televisions, microwave and refrigerators. Start your morning with our delicious complimentary full breakfast. Additional amenities at this quality hote...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Reception services
Luggage storage
No rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentParking (limited spaces)Reception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseIlluminated path to the entranceMultilingual teamFree breakfastWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesRelax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this Victorian bed & breakfast include concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features concierge services, gift shops/newsstands, and wedding seTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    345

  • Very Good

    318

  • Good

    84

  • Reasonable

    17

  • Bad

    31

Travelers profile
  • Business

    83

  • Couples

    223

  • Solo travel

    77

  • Family

    271

  • Friends getaway

    79

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Clean but that’s about it

Reviewed 23 november, 2021

The Best Western Arena Hotel was a place for me to lay my head and that’s about the extent of it. Overall, no, I would not elect to stay here again when traveling back to Brooklyn. It wasn’t all bad, but compared to many other hotels I’ve stayed in, this one doesn’t hold a candle to them. So overall here’s my breakdown of the good, the bad, and the ugly. The Good: -staff was pretty friendly during all my interactions -parking was easily accessible and there was plenty for guests (at a premium of course) -it was close to lots of public transportation -cleaning staff adequately cleaned the rooms The Bad: -breakfast was lack luster. Juice machine was broken, bagel bread was stale, but thankfully there was yogurt packs and fresh oranges and apples -there was a giant crack throughout the tile of my bathroom -pillows were bery

haleys484

Best hotel of the trip

Reviewed 19 october, 2021

Stayed in 3 hotels on this trip: a Courtyard Marriott, a Hampton Inn by Hilton and Best Western Plus and by far, Best Western hit it out of the park. I am a member of all 3 hotel chains and only best Western gave me a bag full of snacks, drinks and even a letter of Welcome. Even though breakfast was cleared away earlier than 9:30am, Best Western offered some excellent items including soy milk and bacon (the good kind). It is also the cleanest of the three. I slept very comfortably.

Chophelie

Crack House

Reviewed 6 october, 2021

I wouldn't let my pet stay there. The rugs look like a crime scene. Upon arrival after a long plane ride, I was naked in the shower just to find there was no hot water. Room phone didn't work. You have to twist and pull and turn the faucet to get the shower to work and room smelled of cigarettes. The next room was so small that t had to squeeze past the bed to get to the bathroom and couldn't put anything in the closet because the bed was too close to it.. One of the clerks was very unprofessional and rude.

Angela M

A new low in hotel experiences for us.

Reviewed 7 september, 2021

I am not the sort of person who writes a scathing review for minor transgressions; this hotel was just plain awful. It is not located in a safe section of Brooklyn. You enter on a decrepit street with marginal buildings and trash. We were not greeted verballly, but made to stand as the receptionist ignored us for several minutes oozing hostility. It wasn't just us that were treated this way, either. We saw the people at the desk completely ignore several other people in the same way. The elevator was out. After hauling our luggage up a short, but steep staircase, we took the other working elevator up to our room. The card key didn't work. Long story short, we spent over an hour, several trips back to the front desk, room changes just to try to get in. A 'handy man' staff member tried to help us get in, but he spoke no English. When he finally got us into one room, he suggested in broken English, that we could just leave it unlocked until they could back and fix it. (Not likely). On the second room, we also couldn't get in--I pulled out my phone to make another reservation elsewhere when the hostile clerk arrived breathlessly running up the stairs and laughing as she let us in. The room reeked of pot and was directly across the street from an elevated subway platform. I aksed how she knew we couldn't get in--barely stiffling a laugh she pointed to a security camera. At that point, it appeared to us that she had just been playing with us, shutting us out of the room as she watched remotely. That sealed it for us. We went down and checked out. This time, there was a more mature woman at the desk who was much more decent--too late to change our minds, though. We had to cross the street to get to our Lyft. There was so much trash and debris in the street it caught on the wheels of my luggage. There were also a few policemen apparently looking for someone when we left. I don't know how anyone could have written a good review for this hotel unless they are connected to the management. Stay clear of this one. The only positive is that they did credit back the charges (we checked in, but never actually settled into a room).

Maryland54

A decent stay

Reviewed 25 august, 2021

The room is small, but was clean and served the purpose. The walls are thin, we could hear every door slam, I had never experienced that in a hotel before. The hotel faces the train, so you will want to request a room on the back. As for parking there are about 10 spaces and a $15 a night charge to park. Which was good compared to other places. Now the alley for the parking was blocked, so I had to drive on the sidewalk to get to the alley. There is security at night which was good. The staff was nice and helpful.

monah348