DoubleTree by Hilton Hotel New York City - Chelsea

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$ 621

TripAdvisor Review

Based on 2577 review

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The following services and amenities are currently **not available**: Airport Shuttle, Fitness Center, Breakfast, On-site Restaurant(s), Room Service, Valet Parking.The Doubletree Hotel Manhattan Midtown West is a new, 26-story high- rise hotel constructed in classic New York City style. Our modern,...

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Property Info

The following services and amenities are currently **not available**: Airport Shuttle, Fitness Center, Breakfast, On-site Restaurant(s), Room Service, Valet Parking.The Doubletree Hotel Manhattan Midtown West is a new, 26-story high- rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan NYC attractions and destinations. Guests at the Doubletree Manhattan Midtown West are only blocks from Madison Square Garden, Heral...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

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Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    748

  • Very Good

    933

  • Good

    475

  • Reasonable

    240

  • Bad

    181

Travelers profile
  • Business

    585

  • Couples

    632

  • Solo travel

    221

  • Family

    698

  • Friends getaway

    328

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Canceled last minute

Reviewed 27 september, 2021

We booked this months ago, only to be told 4 nights in advance that the hotel has been closed most of the year and they were moving our reservation to the Times Square location. Why take reservations they had no intention of honoring?

jzorzi711

Booked here, moved to worse non doubletree hotel

Reviewed 24 august, 2021

I booked 6 nights here several months out. About a month before the stay, I received a mysterious email not from Hilton informing me the hotel was closed and I was being moved to a non-hilton hotel. I called Hilton first to try and confirm this wasn't a scam, they knew nothing about it. Was given the run around for a while then finally told yes, the hotel would be closed, that Hilton the brand couldn't help me, just the owners of the actual hotel (who sent me the mysterious email, after all). The hotel I was moved to (Hub hotel), was in a worse location, had no restaurant, no fitness center, and did not honor any portion of my Hilton Honors benefits. I received no points for the stay as well. I fell victim of a hotel bait and switch.

erichB8649AU

A great stay!

Reviewed 4 august, 2020

When I arrived in New York I was exhausted after the long flight but luckily the staff were so uplifting it cheered me up. As upon arrival we were gifted a bottle of water and warm cookies. The rooms were clean but basic but you’re not really in them when in New York. This hotel is a few minutes walk to Times Square making it close to everything. Only having one lift working a time was annoying. Some of the staff had an attitude but most were nice. The hotel arranged a taxi for us to tack us to JFK. Overall it was a good stay

darraghwalsh

The Perfect Stay

Reviewed 13 march, 2020

I will definitely stay in any hotel by Hilton - especially DoubleTree. Thank you for making me feel safe. The place was spotless, the room had a view of the Empire State Building and the beds were so clean, smelled so fresh and I actually had a great night sleep.

Michael L

Great

Reviewed 13 march, 2020

Staff is always helpful and kind. They continued to provide solid service with a friendly manner despite there being a city-wide and national emergency regarding the virus, I look forward to returning again in happy and safer days.

jbeutell262