Embassy Suites by Hilton New York Manhattan Times Square

Embassy Suites by Hilton New York Manhattan Times Square is in the heart of New York, within a 5-minute walk of 5th Avenue and Bryant Park. This hotel is 0.3 mi (0.5 km) from Times Square and 0.3 mi (0.5 km) from New York Public Library.Make yourself at home in one of the 310 guestrooms featuring r...

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OpenWeather

1

Quarto, 1 cama King, Sacada

Max. 2 adults and 1 child

1

Quarto, 1 cama King, Acessível, Vista (hearing acc)

Max. 2 adults and 1 child

1

Quarto, 1 cama King, para não fumantes

Max. 2 adults and 1 child

1

Quarto, 1 cama King, Sacada (Hearing, 3x3 Shower)

Max. 2 adults and 1 child

1

Quarto, 1 cama King, Acessível, para não fumantes (hearing acc)

Max. 2 adults and 1 child

1

Estúdio, 1 cama King, Sacada, Vista

Max. 2 adults and 1 child

1

Estúdio, 1 cama King, Acessível (Hearing, 3x3 Shower)

Max. 2 adults and 1 child

1

Estúdio, 1 cama King

Max. 3 adults and 2 children

1

Estúdio, 1 cama King, Acessível, para não fumantes (3x3 Shower)

Max. 2 adults and 1 child

1

Estúdio, 1 cama King, Acessível, para não fumantes (w/ roll-in shower)

Max. 2 adults and 1 child

1

Estúdio, 1 cama King, para não fumantes, Vista

Max. 3 adults and 2 children

1

Quarto, 1 cama King, para não fumantes, Vista

Max. 2 adults and 1 child

1

Estúdio, 1 cama King (hearing acc)

Max. 3 adults and 2 children

1

Estúdio, 1 cama King, para não fumantes

Max. 3 adults and 2 children

1

Estúdio, 1 cama King, para não fumantes (hearing acc)

Max. 3 adults and 2 children

1

Quarto, 1 cama King, Acessível, Vista para a cidade (Mobility & Hearing, 3x3 Shower)

Max. 2 adults and 1 child

1

Quarto, 1 cama King, Acessível, Vista (3x3 Shower)

Max. 2 adults and 1 child

Property Info

Check-in starts at: 16:00

Check-out ends at: 12:00

Embassy Suites by Hilton New York Manhattan Times Square is in the heart of New York, within a 5-minute walk of 5th Avenue and Bryant Park. This hotel is 0.3 mi (0.5 km) from Times Square and 0.3 mi (0.5 km) from New York Public Library.Make yourself at home in one of the 310 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.Enjoy a ...

60 West 37th Street - New York, New York - U.S - 10018

Property Amenities

Check-in starts at: 16:00

Check-out ends at: 12:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    526

  • Very Good

    286

  • Good

    151

  • Reasonable

    92

  • Bad

    111

Travelers profile
  • Business

    164

  • Couples

    285

  • Solo travel

    34

  • Family

    330

  • Friends getaway

    83

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Mr steve

Reviewed 17 november, 2022

Excellent service from Kenny And latisha Very accommodating and went beyond their call Clean property and friendly staff Excellent breakfast Clean Good and Clean gym Happy hour good variety of snacks with drinks

K3157JPstever

A disappointing stay

Reviewed 16 november, 2022

Being a Hilton Honors member I have stayed at many Hilton chain hotels and always experienced the expected level of service and stay experience. This was my first and definitely last stay at the Embassy Suites. On arrival, wifi did not work and it took 24 hours to work. No apologies, no support - just a rude acknowledgement that it is not working and will come back sometime. I was shocked that we had to specifically ask if we wanted the room made up and fresh towels. I of course requested this and was told they would do it if they had time, I specified that it had to be done. After a long day out, returned to find that nothing had been done, i had to ask 3 times; in the end I got towels but no room service. The attitude of the front desk staff was very unpleasant and unprofessional ( this improved on day 3) The highlight was Adam, the concierge- what a pleasant, professional and caring person. He was happy, customer centric and the only person who cared. Breakfast had its limitations also with a sign - no omlette due to lack of staff. I really feel for the staff in the breakfast restaurant- there was not an air of happiness at all. Management at the hotel needs to step up and improve; until then, I would not recommend this hotel to anyone.

750AmandaR

Not so great of a hotel experience

Reviewed 14 november, 2022

We were there for a 3 nights weekend anniversary. Check-in was somewhat smooth as they could not find our reservation at first but were able to find it after. Upon getting into our room 709, everything looked clean and proper. The big issue was our TV was not working. We phoned guest services and they sent in maintenance but couldn't fix it. Maintenance then said he could not fix it now but will tell guest services and maybe they can change us room. Guest service called and told us maintenance say it will take a bit longer to fix and they could do it the next day on Saturday or they could change us room but no longer had the room type we reserved. We had traveled all day friday and just settled into our room. We were too tired and just wanted to rest and as we were to spend the whole Saturday out visiting we said ok and they confirmed it would be fixed the next day. Imagine our surprise that after spending a whole day out on Saturday and getting back to our room around 8pm and wanting to unwind watching TV to find the TV still not working. We complained again and they said they would come and check but never did. By the end of our stay on Sunday, the internet was no longer working. So considering the hotel name and for the price , one would expect to have working TV and internet; but no. This was disappointing. We spent most days out but early in the morning and late at night we would have enjoyed some TV time. They just never bothered just saying sorry for the inconvenience. My husband was not impressed by that and he is not a TV guy much. That just goes to show. This made for a not really enjoyable stay at the hotel. On a plus side, location is great to everything we wanted to do. They had breakfast. But also had a cocktail evening around 5 which was welcomed as we were hungry after long day traveling and it was raining outside. Restaurant at the lobby was also a plus as we were too tired to go eat out after long day walking and visiting. Also the lady at the bar in the lobby was excellent. She added a plus in the hotel experience. I have stayed at other Hilton and never had such issue. It was our first time staying in that hotel and can't say we will stay there again when we go back to visit.

Larissa F

Nice hotel...but one bartender for over forty floors of guests waiting for drinks

Reviewed 13 november, 2022

rather pricey but nice rooms, good business center, nice breakfast and dinner....would be a 5 but....each night you get two free drinks...hotel has over 40 floors of people and only one bartender...takes a minimum of half an hour on line to get your drinks....food cools while waiting..not on par with the rest of the hotel

dataw29920

Great staff

Reviewed 11 november, 2022

We are diamond hilton members. We were using points but once we arrived we decided to upgrade to a spacious balcony room. It was amazing. We spent almost a week here. Everyone was very professional, helpful and friendly. (I don’t know how to spell her name. It was hyphenated. Lea or something was super great. )Arianne front desk was great. Winston at lounge was always welcoming. David and Sergio bar tenders were exceptional. And Mauricio! Thank you. George (gosh I think that’s his name) services our AC. He was so nice and efficient and fixed it immediately. Hassan, the manager-ish man- was super kind and helpful and checked on us several times. It was very nice. This hotel is great. We will stay here again.

407janetg