Hyatt Union Square New York

Starting at

$ 629

TripAdvisor Review

Based on 2199 review

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Boasting a privileged location one block from Manhattan's Union Square, this hip and trendy hotel seamlessly fuses contemporary urban design with original artwork and vintage New York architecture such as the antique limestone façade and restored 25-foot ceilings. Washington Square Park, the NYU cam...

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Property Info

Boasting a privileged location one block from Manhattan's Union Square, this hip and trendy hotel seamlessly fuses contemporary urban design with original artwork and vintage New York architecture such as the antique limestone façade and restored 25-foot ceilings. Washington Square Park, the NYU campus and Greenwich Village are all within walking distance, and the bustling Union Square metro station is just steps away. Guests are greeted with a warm welcome from multilingual staff in the sleek and modern lobby, and might choose to relax with a drink in the sophisticated lounge after a busy day...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1324

  • Very Good

    571

  • Good

    173

  • Reasonable

    70

  • Bad

    61

Travelers profile
  • Business

    611

  • Couples

    520

  • Solo travel

    145

  • Family

    597

  • Friends getaway

    145

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Welcome home!

Reviewed 4 december, 2021

I have stayed at this hotel many times before, and I plan to stay with them in the future. When you first walk into the lobby, you feel you are home. Let me explain. The young lady who assisted me was very friendly, polite, and professional. She welcomed me, smiled quite a lot, and chatted with me like I just got home from work. And so, I felt the warmth and peaceful from her. Just like I just walked in my front door. The upgrade I got because of being an “Explorist”, one of their 3-tier memberships, was very nice. Instead of the view of the surrounding buildings, I got the city view. I was there for three nights, and I did get a lot of rest after walking around the city in the daytime. Their housekeeping was great too.

Kimberly N

Easy, wonderful stay

Reviewed 3 december, 2021

Wonderful stay, again! Easy process, CoVid “safe”, appreciated the staff wearing their masks. Only concern is the shower water is extremely hot—it is too hot and a potential danger to children. Location is excellent. Valet parking worked beautifully.

WorldTravelerLetsGo

Great Location.... Not a great experienc

Reviewed 29 november, 2021

Were there for 5 nights for fun over Thanksgiving. Great location, easy to get around, room clean, would agree a bit understaffed but that's pretty much what you get these days so no real beef there. One sizeable issue.. 3 of the 5 nights our lights in our room just came on for no reason.. All the lights.. One night 3 am then again at 7 am. Another night once at 2 am. Another night 5 am.. Literally, sound asleep and the entire room lit up. Obviously went and complained.. Didn't happen one night after the first two so thought they had fixed.. Nope.. 4th night on they came again.. No explanation. Pretty much sucked. Second issue was the bar.. Looked great, has lots of fancy liquor on fancy shelves. Should be great. Had probably the two worst mixed cocktails I've ever had one night so didn't go back. Really slow, bartenders standing around talking to each other but not doing a lot. So.. Great location, clean, would have had zero issues (and probably will stay there again because of the location) if the lights hadn't keep coming on for no reason. As mentioned, they didn't fix it. I called Expedia who I booked through. They called the hotel and said they weren't treated very well on the phone. Hotel offered to remove the destination fee from my bill.. I asked for a free night out of the five nights.. They won.

ledtau

Hyatt union square

Reviewed 23 november, 2021

Good location and good service at a reasonable price. My visit was 3 nights and I found it to be very comfortable at a reasonable price. Very efficient and friendly staff. I enjoyed the morning coffee in my room.

anndav2

Great stay!

Reviewed 22 november, 2021

Small room but expected this in NY. Not a fan of the “open bathroom” concept but the shower had great water pressure! Location is excellent! Subway stop 2 minute walk. Would definitely come back to this hotel!

floresroberg