Based on 1473 review
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Our Hotel's Policies Have Changed ” Weve updated our reservation and cancellation policies and extended Hilton Honors Points and status. All United States properties require face coverings in all indoor public areas for guests and team members. Please visit our dedicated COVID-19 page for the latest. Prior to travelling, please check the local government website for your destination to understand any local requirements or restrictions that may be in place.Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Em...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Reception servicesConciergeLuggage storage
Unsafe, dirty, delapidated
Reviewed 30 november, 2021
Do not stay in this hotel.It is unsafe, dilapidated, noisy and has terrible service. I found our door left open, a person unconscious on the floor outside our room, elevators are unsafe and falling apart, staff in reception not wearing massk
Location, location, staff, staff
Reviewed 29 november, 2021
Fantastic service, location and cleanliness. Would stay here again. The staff were tremendously helpful with small requests, rooms (several families traveling together), and concierge res's during the week-long stay. The rooms were very nice but they are showing some age. The only 'ding' would be the beds themselves; modestly comfortable but not great.
Reviewed 28 november, 2021
Too noisy, requested a refund to just take the train back out of state at 10 PM. Management was accommodating and kind, but there were no other available rooms to switch to as the one I was in had a connecting door and you could hear the people next door just making conversation.
Did not meet service expectations
Reviewed 26 november, 2021
Upon arrival, hotel staff was NOT accommodating. When I approached the check in desk, the clerk did not give me any information. No room number, floor, directions to the elevator, nothing. When my husband arrived, I had to wake up out of my sleep, get dressed, grab a mask, and pick him up from the lobby even though he had a digital key. Aside from that, the view was amazing, the room was cozy.
Reviewed 23 november, 2021
Some of the appliances didn’t work. Including the shower, television, and some of the lights. Not to mention we literally found a pair of underpants. They failed to mention that our $700 stay would include a giant building in front of our “city” view room. And they attempt to charge you $75 to access your room if you’d need to go in earlier. Regardless of all the things I blame the hotel for, the staff here is amazing and I don’t place any of the blame on them.