New York Hilton Midtown

Starting at

$ 598

TripAdvisor Review

Based on 13701 review

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Our Hotel's Policies Have Changed ” Weve updated our reservation and cancellation policies and extended Hilton Honors Points and status. All United States properties require face coverings in all indoor public areas for guests and team members. Please visit our dedicated COVID-19 page for the latest...

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Property Info

Our Hotel's Policies Have Changed ” Weve updated our reservation and cancellation policies and extended Hilton Honors Points and status. All United States properties require face coverings in all indoor public areas for guests and team members. Please visit our dedicated COVID-19 page for the latest. Prior to travelling, please check the local government website for your destination to understand any local requirements or restrictions that may be in place.Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices);...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)The use of a mask is mandatory in the establishmentIn-room accessibilitySupport for excursions / ticket purchaseMultilingual teamShower room adapted for wheelchairsBreakfast available (surcharge)Wheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    4202

  • Very Good

    4746

  • Good

    2691

  • Reasonable

    1280

  • Bad

    782

Travelers profile
  • Business

    3769

  • Couples

    2839

  • Solo travel

    588

  • Family

    4132

  • Friends getaway

    1235

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent Thanksgiving Experience!

Reviewed 29 november, 2021

Magical Thanksgiving family vacation! Front row seats for the parade. Absolutely perfect location. Steps from Central Park and so much more. We accidentally left items behind in our safe when hurried for an early morning flight. Upon calling the hotel, we were immediately transferred to the head of security. The staff kindly collected our items after our departure and had them shipped priority. What service!!

Molly R

Staff need more help -- Customer Service is not a priority

Reviewed 28 november, 2021

The hotel is a perfect location for the Macy's Thanksgiving Parade. It was super full of dancers/band members and tourists like ourselves. Check in took 1 hour. Elevators were crowded. Pick a room on the 15th floor to get access to 6 elevators (going up) versus just 3. I have always given places the benefit of doubt. Overall we were disappointed with the service and hence why the 2 star review. Our room only had one towel. We also needed linens for the sofa bed. We were told we can not get anything from the front desk -- have to call customer care. We called 'customer care' at 1045pm, 1138pm, and again 110am. The staff picking up the calls were nice but I can tell they are overwhelmed. I finally got someone to bring up the towels and linens at 130AM! A three hour delay and having to call 3 times for something so simple and small -- not up to Hilton brand standards.

UrOrlando

Great location lacking amenities

Reviewed 28 november, 2021

I always loved staying at this hotel. Nice lobby and they have added good food option. Dissatisfied with the room amenities. No coffee maker and no bottled water. I always stay at Marriott and have come to the spect these amenities. The Hilton needs to up their game.

susielupo1

Best experience

Reviewed 23 november, 2021

Last minute trip to NYC, on my own, and the people there were the best, made me feel welcome. I will stay here whenever I'm in the city. Actually changed my April 2022 reservation to stay here, hoping for many more.

640kathig

No amenities for diamond members

Reviewed 21 november, 2021

I stay at Hilton brands whenever possible. I usually stay at the millenium Hilton downtown, but thought I’d give this one a shot. They let me check in early, which was very nice. The room was minuscule, even by New York standards. Two people could not have shared it. But it was generally clean and comfortable. The hotel is in a decent location. It was absolutely packed with guests and, frankly, seemed understaffed. The bar has last call at 11:30pm due to quote “decline in business due to the pandemic”. Plenty of patrons were turned away last night shortly after 11:30. The thing that really got me was there were virtually no amenities for diamond members. At check I was informed that I would get a $20 credit at the bar and $10 credit in the restaurant. But this is not an amenity you pay for this as a $30 resort fee. I spend a lot of money at Hilton properties, am a Hilton Amex card holder and, as I mentioned, a diamond member. And this just really bothered me. The room itself was a fortune. And almost $50 for an anemic breakfast buffet? There were like six hot selections and some fruit and limp cold cuts. Highway robbery. I would never stay at this property again.

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