The Westin New York at Times Square

Starting at

$ 346

TripAdvisor Review

Based on 3867 review

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The hotel is located in a newly built skyscraper with spectacular views of the Big Apple, in the Theatre District. The hotel is just a 5 minute-walk from Times Square, where guests can access the underground, which has connections with most of the touristic attractions. This is a perfect place to ex...

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Property Info

The hotel is located in a newly built skyscraper with spectacular views of the Big Apple, in the Theatre District. The hotel is just a 5 minute-walk from Times Square, where guests can access the underground, which has connections with most of the touristic attractions. This is a perfect place to explore the city, surrounded by shops, theaters, bars and numerous restaurants. A comfortable, modern hotel adapted to the needs of those who visit the city.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1759

  • Very Good

    1241

  • Good

    465

  • Reasonable

    224

  • Bad

    178

Travelers profile
  • Business

    736

  • Couples

    861

  • Solo travel

    136

  • Family

    1499

  • Friends getaway

    368

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Thank you Helen and the Westin!

Reviewed 1 december, 2021

I had a wonderful check in experience at the Westin Times Square. I hold Helen personally responsible for that. Helen brightened my day with her smile and warm personality. She is a perfect example of what a good ambassador for a company is. Thank you Helen for your hard work, positive energy and care for your customers.

Lee K

Concierge John Mauro

Reviewed 29 november, 2021

My clients stayed for 6 nights in NOV to celebrate his 80th birthday. They could not stop talking about the Westin Times Sq conceirge John Mauro who made fantastic restaurant selections and was always there to welcome them back to the hotel after a day of sightseeing. He is top notch.

KAS4407

Great Hotel!

Reviewed 27 november, 2021

The Westin New York at Times Square has a lot going for it. Decent sized rooms for NYC that are priced well and a good location that is within easy walking distance of everything in Times Square. Your view will likely be the port authority bus terminal instead of actual Times Square, but for most it’s worth the cost savings. The room furnishings do feel outdated and a bit worn. The whole hotel could use a bit of a refresh, but everything is clean, quiet and safe and everyone working there is helpful. I would stay here again in a heartbeat.

disneyfan131

A great hotel in the middle of Times Square

Reviewed 25 november, 2021

I spent 5 days in New York and stayed at the Westin, The hotel was very well run and I found the room we were allocated to be more than adequate. The bed was very comfortable, the bathroom clean and well appointed. The only problem I had was that a number of the staff, specifically at reception, seemed to feel that their job was to make your life as difficult as possible, it is a pity and totally unnecessary. That being said, the lady who cleaned our room, room 2642 was amazing and unbelievably helpful, nothing was too difficult for her.

thegallopingglutton

Not a Five Star Hotel

Reviewed 16 november, 2021

Deplorable customer service. They treat you like they’re doing you a favor. I can’t believe this hotel is part of a Marriott Bonvoy conglomerate. I arrived at the hotel at 7pm and the room was not even ready. They pretty much told me I had to wait and no apology was given. The concierge it’s a joke, I have stayed in many Marriott Bonvoy hotels around the world and I have never been treated so poorly. Don’t stay at this hotel.

LGARZATEL1