The Westin New York at Times Square
Starting at
$ 267
More details
Property Info
Check-out ends at: 11:00
270 W 43rd St, New York, NY 10036, USA - New York, New York - U.S - 10036
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
1812
Very Good
1266
Good
486
Reasonable
241
Bad
190
Travelers profile
Business
755
Couples
880
Solo travel
141
Family
1541
Friends getaway
376
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
City views for miles..
Reviewed 23 january, 2023
We stayed here for 6 nights. Booked in a package with Virgin. After a long day travelling and negotiating with a yellow cab driver we finally arrived late afternoon. Our room wasn't available so the hotel kindly gave us some credit to go to the bar for a drink. After a short while we went back to the check in desk as we were just desperate to get rid of cases etc.. Our room on arrival was lovely, it was a corner room 33 floors up! We had all round views of different parts of the city. The room was well equipped and cleaned to a high standard. Beds were comfy... my only issue was I am asthmatic and attempted on 3 occasions for different pillows as they are all down filled, requested foam but sadly ended up with 5 down filled pillows. In the end I just needed sleep and with use of my own pillowcase and towel all was okay! We only had a couple of days of having the bed made etc as some days we would go back for an hours rest. On returning one day our room door was off the latch after the room was cleaned. Things like this happen and luckily everything was okay! The Foundry bar was lovely all the staff extremely welcoming and always friendly. In our package we had a daily package of $20 dollars each so we used most nights for a wind down drink or two... (highly reccomend the blood orange margarita) We never ate at the bar but the food we saw did look really nice. The hotel is so close to times square and plenty of food options available close by for breakfast or daily meals and snacks. In all a really lovely hotel, very clean and surprisingly quiet away from the lobby area.
Nic D
Location only Exceeded by Excellent Team.
Reviewed 21 january, 2023
This hotel tucked just a stone’s throw from Times Square feels surprisingly secluded from the chaos of the surrounding area. The dining options are good, and easy to access but I have found the staff exceptional. In fact, Mickayla should be crowned the Queen of Hospitality! Available, helpful and reliable she is the kind of person you want to meet when traveling. Every staff member from housekeeping to front desk was exceptional. I can’t wait to return. You may find a better spot but doubt it in the Times Square area.
thomas_bogle
Good stay.
Reviewed 19 january, 2023
Had a great 3 night stay. Asked for a room up top and got the 38th floor. Lifts super quick. Room fine, staff helpful and the property is run well. We flew down to Florida and my wife realised she had left valuables in the room. Security, I think Alan and Robert were very helpful over the phone and had item sent down to us by fed ex. So Thankyou guys for that.
ferris p
Hotel is ripping hotel guests of by charging them $150 a day as well as paying for a holiday.
Reviewed 12 january, 2023
Had to pay $150 a day in case of damages of the room even though I spent £3,000 on the holiday. Been trying to get a refund as they told me it would be 2-3 days after check out. It’s been 4 weeks. I think it’s absolutely disgusting. Lack of communication and was told several different things by different people working at the hotel. The bank is refusing to pay me my money bank as the hotel has taken their transactions of my online banking. DO NOT stay at this hotel if you want to waste $150 a day!
Leah J
Amazing Times Square experience for Marriott Bonvoy Titanium Members
Reviewed 10 january, 2023
This is my second time staying at this property in the past 18 months. My go to hotel around the Times Square area. 36 hours transit in NYC! Room upgraded to a spacious room (Higher floor with spectacular views of NYC) Breakfast was amazing
Husstraveler